About
Corporate Travel & Operations | Process Optimization | Training & Quality Assurance Experienced professional with a strong background in corporate travel management and process optimization. At American Express Global Business Travel (Egencia Process), managed end-to-end travel operations, ensuring seamless bookings, expense management, and policy compliance while enhancing efficiency and cost savings. Previously at Paytm Travel, handled escalations, financial loss prevention, quality assurance, and team training. Skilled in stakeholder collaboration, workflow optimization, and customer experience enhancement. Passionate about driving operational excellence and delivering high-quality service in fast-paced environments.
Work experience
Business Consultant at American Express Global Business Travel, Feb 2025 - Present · 1 yr 5 mos, Gurugram, Haryana, India
Process Associate at IGT Solutions, Feb 2025 - Jul 2025 · 6 mos, Gurugram, Haryana, India, Egencia Process at American Express Global Business Travel- Flights
Operation Executive at Paytm, Nov 2023 - Feb 2025 · 1 yr 4 mos, Noida, Uttar Pradesh, India, Travel Domain | Paytm | Flights
Process Associate at IGT Solutions, May 2023 - Nov 2023 · 7 mos, Gurugram, Haryana, India
Associate at Concentrix, Jan 2018 - Jan 2019 · 1 yr 1 mo, Noida, Uttar Pradesh, India
