Farhan Shareef
.
Bengaluru
2+ years of work experience
Nov 20246 mosApr 2025
Bengaluru, Karnataka, India
- Managed and mentored a team of 45 new advisors, overseeing their onboarding and training to ensure rapid ramp-up and successful performance.
- Redesigned core training projects and standard operating procedures (SOPs), presenting structured improvements directly to senior leadership and the CEO.
- Collaborated with cross-functional teams to streamline advisor development, resulting in faster onboarding and enhanced team readiness.
Apr 20248 mosNov 2024
Bengaluru, Karnataka, India
- Achieved ₹1 Crore in collected insurance premiums, earning the "Ditto Superstar Advisor" award for exceptional performance.
- Contributed to team advancement by improving training materials and mentoring new hires, helping them exceed performance metrics and clear probation.
Jun 202311 mosApr 2024
Bengaluru, Karnataka, India
- Advised over 50,000 customers on personalized health insurance solutions via a multi-channel consultation model, consistently achieving high QA scores.
- Handled a wide range of complex client inquiries and escalations with empathy and patience, breaking
down policies to ensure customer confidence and understanding.
May 20223 mosJul 2022
Bengaluru, Karnataka, India
- Developed internal communication content and comprehensive FAQs to enhance product awareness
among employees for a wide range of banking offerings.
- Conducted a competitor analysis project, evaluating debit card features across major private sector banks to inform product strategy and identify new market opportunities
Farhan’s AI Stack
Education
Master of Business Administration - MBA, Marketing
Jain (Deemed-to-be University)
20252 yrs2027
Bachelor of Business Administration - BBA, Marketing
Christ University, Bangalore
20203 yrs2023
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