Fardin Shaikh profile photo 1 on Tal

Fardin Shaikh

Student at Mumbai

Mumbai

1+ year of work experience

First Source(Comcast)
Sep 20231 yr 2 mosOct 2024

Handled customer queries, requests, and issues regarding services via chat. Worked collaboratively with other team members to meet departmental goals and targets. Provided product knowledge and troubleshooting support to resolve issues quickly. Maintained a high level of professionalism and patience in all customer interactions.
Teleperformance(Pidilite)
Feb 20238 mosSep 2023

Provided customer support through calls. Assisted customers with inquiries, complaints, and service requests, ensuring resolution within the company’s SLA. Maintained high levels of customer satisfaction through excellent communication skills and efficient problem-solving. Documented customer interactions in CRM systems, providing clear and accurate records.

Education

Bachelor of Commerce - BCom, commerce

mumbai

20166 yrs2022
G Mittal & Sons

Graduation (T.Y.B.COM)

G Mittal & Sons

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Headline

Student at Mumbai

Location

Mumbai

Work experience

Customer Service Representative at First Source(Comcast), Sep 2023 - Oct 2024 · 1 yr 2 mos, Handled customer queries, requests, and issues regarding services via chat. Worked collaboratively with other team members to meet departmental goals and targets. Provided product knowledge and troubleshooting support to resolve issues quickly. Maintained a high level of professionalism and patience in all customer interactions.

Customer Service Representative at Teleperformance(Pidilite), Feb 2023 - Sep 2023 · 8 mos, Provided customer support through calls. Assisted customers with inquiries, complaints, and service requests, ensuring resolution within the company’s SLA. Maintained high levels of customer satisfaction through excellent communication skills and efficient problem-solving. Documented customer interactions in CRM systems, providing clear and accurate records.

Education

Bachelor of Commerce - BCom, commerce, mumbai

Graduation (T.Y.B.COM), G Mittal & Sons

Fardin Shaikh - Customer Service Representative in Mumbai | Tal