Faraz Pasha profile photo 1 on Tal

Faraz Pasha

Business Operations & Strategy Specialist | Business Operations | Strategy & Operations | Business Analytics | Process Improvement | Operational Excellence | Excel & Data Analysis

Bengaluru

3+ years of work experience

Love,Kaapi
Jul 20242 yrs 4 mosPresent

Bengaluru, Karnataka, India

• Lead day-to-day business operations and strategic execution across multiple functions in close partnership with senior leadership. • Analyze pricing, costs, margins, market conditions and customer requirements to support business and commercial decision-making. • Conduct **market research and competitor analysis**, translating findings into actionable recommendations for product positioning and business growth. • Identify operational bottlenecks, conduct **root-cause analysis**, and implement process improvements to increase operational efficiency and consistency. • Develop and implement **SOPs, process documentation and structured workflows** for recurring business activities. • Coordinate cross-functional operations across **sales, procurement, production, roasting, packing, dispatch, logistics and client servicing**. • Build **Excel-based reports, Pivot Table analyses and operational dashboards** to monitor KPIs and support management reporting. • Drive business development through **client coordination, requirement analysis, commercial discussions and solution design**. • Manage **GST billing workflows and e-way bill processing** as part of commercial operations. • Prepare operational and performance reports and coordinate follow-ups across teams and stakeholders.
Tavasyaa Interior Studio
Jan 20245 mosMay 2024

Bengaluru, Karnataka, India

• Managed day-to-day site operations, project coordination, material planning and execution follow-ups .• Coordinated with clients, vendors, site teams and internal stakeholders to maintain project schedules. • Conducted site visits, monitored execution against project requirements and resolved operational issues. • Coordinated material sourcing and maintained regular project status updates and reports.
NoBroker.com
Jun 20238 mosJan 2024

Bengaluru, Karnataka, India

• Managed customer interactions through needs discovery, solution recommendation, objection handling and deal conversion. • Analysed customer requirements and recommended appropriate subscription plans. • Built and maintained customer relationships while identifying conversion and upselling opportunities. • Managed structured communication and follow-up within a target-driven environment.
Swiggy
Sep 20226 mosFeb 2023

Amritsar, Punjab, India

• Managed virtual restaurant operations, including catalogue updates, CRM activities and operational coordination. • Resolved customer and operational queries to support reliable service delivery. • Coordinated account requirements and supported partner onboarding through structured operational processes. • Contributed to online campaigns and strategic initiatives supporting partner business performance.

Faraz’s AI Stack

claude
claude
meta
meta
n8n
n8n
notion
notion
Napkin AI
Napkin AI

Education

Kuvempu University, Shankaraghatta, Shimoga

Bachelor of Commerce - BCom, Marketing/Marketing Management, General

Kuvempu University, Shankaraghatta, Shimoga

20184 yrs2022

Business/Commerce, General

Gowthama High school

20183 yrs2021

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Headline

Business Operations & Strategy Specialist | Business Operations | Strategy & Operations | Business Analytics | Process Improvement | Operational Excellence | Excel & Data Analysis

About

Business Operations & Strategy Specialist with experience in operations management, process improvement, business analytics, market research and commercial operations. I focus on identifying business gaps, improving workflows, developing SOPs, analyzing data and supporting strategic decision-making.

Location

Bengaluru

AI stack

claude

meta

n8n

notion

Napkin AI

Work experience

Business Operations & Strategy Specialist at Love,Kaapi, Jul 2024 - Present · 2 yrs 4 mos, Bengaluru, Karnataka, India, • Lead day-to-day business operations and strategic execution across multiple functions in close partnership with senior leadership. • Analyze pricing, costs, margins, market conditions and customer requirements to support business and commercial decision-making. • Conduct **market research and competitor analysis**, translating findings into actionable recommendations for product positioning and business growth. • Identify operational bottlenecks, conduct **root-cause analysis**, and implement process improvements to increase operational efficiency and consistency. • Develop and implement **SOPs, process documentation and structured workflows** for recurring business activities. • Coordinate cross-functional operations across **sales, procurement, production, roasting, packing, dispatch, logistics and client servicing**. • Build **Excel-based reports, Pivot Table analyses and operational dashboards** to monitor KPIs and support management reporting. • Drive business development through **client coordination, requirement analysis, commercial discussions and solution design**. • Manage **GST billing workflows and e-way bill processing** as part of commercial operations. • Prepare operational and performance reports and coordinate follow-ups across teams and stakeholders.

Site Engineer at Tavasyaa Interior Studio, Jan 2024 - May 2024 · 5 mos, Bengaluru, Karnataka, India, • Managed day-to-day site operations, project coordination, material planning and execution follow-ups .• Coordinated with clients, vendors, site teams and internal stakeholders to maintain project schedules. • Conducted site visits, monitored execution against project requirements and resolved operational issues. • Coordinated material sourcing and maintained regular project status updates and reports.

Sales Specialist at NoBroker.com, Jun 2023 - Jan 2024 · 8 mos, Bengaluru, Karnataka, India, • Managed customer interactions through needs discovery, solution recommendation, objection handling and deal conversion. • Analysed customer requirements and recommended appropriate subscription plans. • Built and maintained customer relationships while identifying conversion and upselling opportunities. • Managed structured communication and follow-up within a target-driven environment.

Virtual account manager at Swiggy, Sep 2022 - Feb 2023 · 6 mos, Amritsar, Punjab, India, • Managed virtual restaurant operations, including catalogue updates, CRM activities and operational coordination. • Resolved customer and operational queries to support reliable service delivery. • Coordinated account requirements and supported partner onboarding through structured operational processes. • Contributed to online campaigns and strategic initiatives supporting partner business performance.

Education

Bachelor of Commerce - BCom, Marketing/Marketing Management, General, Kuvempu University, Shankaraghatta, Shimoga

Business/Commerce, General, Gowthama High school