---
title: "Faizan Khan - Customer Service Executive in Pune City | Tal"
description: "Meet Faizan Khan, Customer Service Executive at EXL based in Pune City."
image: "https://tal.club/meet/faizan-8/share-image"
---

# Faizan Khan on Tal

## Headline

Customer Service Executive at EXL

## Location

Pune City

## Work experience

Customer Service Executive at EXL, Feb 2023 \- Present · 3 yrs 5 mos, Pune City, Maharashtra, India, Delivered expert customer support for two major utility processes: Thames Water and British Gas\. Mastered 15\+ specialized threads including Billing, Gatekeeping, Refunds, and Payments\. Maintained detailed and accurate operational data using Advanced Excel sheets\. Utilized SAP applications to manage customer accounts and resolve complex service issues\. Acted as a Floor Support Specialist, assisting teammates with technical queries and process roadblocks\.

## Education

Bachelor of Commerce, Accounting and Finance, Savitribai Phule Pune University

[View the original profile](https://tal.club/meet/faizan-8)

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