Headline

MBA | Ex-HP (GTM Intern) | Customer Success | Inside Sales | CRM & Client Handling | Tech-Savvy & Growth Focused

About

MBA graduate specializing in Marketing and IT, with experience across strategy (HP Internship), operations (Estetikway), and customer acquisition (TATD.in). Passionate about customer relationship management (CRM), client onboarding, and service delivery. Currently building expertise in customer success operations at TATD.in, with a goal to grow into CRM and tech-driven client management roles. Dedicated to continuous learning, professional excellence, and business growth.

Location

South West Delhi

Work experience

Customer Acquisition Executive at tatd.in, Apr 2025 - May 2025 · 2 mos, Delhi, India, • Managing client onboarding and driver placements for permanent driver hiring solutions. • Handling inbound customer inquiries, pitching service benefits, and arranging free trial services. • Coordinating between drivers and clients, ensuring successful trial assignments and service activations. • Maintaining CRM records for customer interactions, trial status, and service fee closures. • Contributing to overall customer satisfaction and client relationship management.

Operations Specialist at Estetikway, Sep 2024 - Apr 2025 · 8 mos, On-site

GTM at HP, Feb 2024 - Jul 2024 · 6 mos, Gurugram, Haryana, India

Digital Marketing Executive at Stier Solution Pvt Ltd, Oct 2020 - Nov 2021 · 1 yr 2 mos, Dwarka, Delhi, India

ASO Executive at Deeniapp, Jan 2021 - May 2021 · 5 mos, Delhi, India

Education

Master of Business Administration - MBA, Marketing & IT, JECRC University

Diploma of Education, Digital Marketing, Digital Technology Institute - DTI