Headline

Recruitment Consultant | Insight Global | Connecting Top Talent with Opportunity

Location

United States

Work experience

Recruitment Consultant at Insight Global, Feb 2025 - Present · 1 yr 5 mos, Hybrid, Partner with clients across industries to understand hiring needs and deliver tailored recruitment solutions. Manage full-cycle recruitment, including sourcing, screening, interviewing, and onboarding candidates. Build and maintain strong talent pipelines to meet evolving workforce demands. Advise clients on workforce planning, talent development, and retention strategies. Implement candidate engagement and employer branding initiatives to enhance the recruitment experience.

Voice process associate at IOTICUS, Aug 2024 - Present · 1 yr 11 mos, Remote, Working for a Law Firm based in New York. Communication - Speak with the new leads and determine if it is a case. Follow up - Keeping a track of deadlines and new leads. Documentation - Keeping the tracks of documents provided by the leads. Scheduling - Managing and Scheduling consultation with the attornys. Outreach Calls - Calling the companies to advertise about the Marketing Program and scheduling meetings.

Customer Service Representative at Sutherland, Sep 2023 - Jul 2024 · 11 mos, Airoli, Handling inbound and outbound customer calls, emails, or chats. This includes answering questions, providing information, and addressing complaints or issues. Identifying and resolving customer problems or concerns. This might involve troubleshooting issues, processing returns or exchanges, or escalating more complex problems to higher management. Ensuring that any promises made to customers are fulfilled and that follow-up actions are completed in a timely manner. Gathering and reporting customer feedback to help the company improve its products, services, and overall customer experience. Working with other team members and departments to resolve customer issues or to improve service processes.

Education

Bachelor's degree, Arts, Kalinagar Mahavidyalaya