Faisal Shaikh profile photo 1 on Tal

Faisal Shaikh

Executive BSS at Zong CMPak Ltd

Pakistan

18+ years of work experience

Zong CMPak Ltd
Jan 201610 yrs 6 mosPresent

Karachi

Zong CMPak Ltd
Oct 20141 yr 3 mosDec 2015

Karachi

Zong CMPak Ltd
Nov 20122 yrsOct 2014

Pakistan

• To Assist and help out the FOPs Manager to maintain and meet the overall regional (South-II) O&M Targets including OMT as a priority one. • To help out and guide the field teams for the resolution of hardware issues. • To have strong follow ups with field teams for the resolution of all those issues which causes the deviation from O&M targets. • Follow up and help out with strong and realistic solutions for most problematic sites and to mitigate their issue so that same should not hit the target in next reports. • To ensure that critical Network alarms & faults being highlighted through various reports & other department feedback are addressed in a timely manner. • To ensure Proper and effective Preventive maintenance of all BTS sites as per assigned targets. • Coordination in maintaining the timely arrangements of supplies, equipment and facilities for FOPS teams. • Assist LM for Spare Management (Telco/Non-Telco); generation of quarterly non-telco spare parts demand within the allocated budget by HQ. • Responsible for updated data base for all BTS sites including transmission connectivity records are maintained by regional teams. • Providing administrative support, serving as primary point of administrative contact for South-II region. • Assisting LM in performance evaluations, new hiring, inter departmental meetings. Sites audits, surprise visits to judge performance of field staff. • Assisting LM in coordination, supervision and completion of special projects assigned by Regional CTO / HQ. • Perform other job-related duties as assigned by Line Manager.
Ericsson
Sep 20122 mosOct 2012

Pakistan

Working for Ericsson Pakistan (Pvt.) Ltd. on CMPAK Project. Responsibilities: • To Supervise/participate in the Transmission installation, commissioning (Node) and configuration (Link). • To Perform Link and Capacity upgrade activities with ML Craft. (32E1-STM1, STM1-XPIC, PRI MW Links). • To Supervise / Perform Installation and Commissioning of Ericsson Microwave Link (1+0) & (1+1) using ML Craft. • To Perform Software and Hardware upgrade (LTU, NPU, MMU, AMM) activities with ML Craft. • Installation, commissioning and fault testing of MINILINK Traffic Nodes (2P, 2Pb, 6P, 6PB, 6PC, 20P, 20Pb). • To supervise / perform Microwave Link Alignment and Fine Tuning activities. • Configuration, Installation and commissioning of the RBS. • Creation and installation of IDB • Responsible for the complete E1 traffic routing from HUB site to last mile site. • To perform Transmission Network monitoring and Fault management using Service On Element Manager (SOEM) Client. • To coordinate with Ericsson’s ASPs to perform transmission activities, Grounding & Tagging (Labeling) of whole Transmission / BTS System. • To ensure strict compliance regarding Quality Assurance at site. • Weekly / Bi-weekly meeting with ASPs to discuss the implementation and execution of Project Plan according to the standards and within the timelines. • Escalation of issues / bottlenecks to the Lead / Manager.
PeopleLogic Corp
Mar 20111 yr 7 mosSep 2012

Karachi

• Supervising and assigning tasks to NOC engineers, performance monitoring and improvement of teams. • Managing the duty roster and vacation plans of the NOC Engineers. • To train new NOC engineers and shared experiences for them to be as effective as needed. • Coordinating with customer’s management and Fops for early resolution of issues. • Involved in the investigation and resolution of critical and service effecting issues. • Responsible for performance enhancement, smooth functionality and establishment of new NOC process. • Involve in monthly meeting with management to highlight NOC issues, efficiency enhancement procedures to management and feedback from higher management to NOC. • Generation of periodic KPI reports on daily, weekly and monthly basis and different ad hoc reports. • Resource surveillance and alarm handling/escalation of the access elements including RBS/BTS and OSS equipment. • Escalation and troubleshooting of various issues on Base Transceiver station (BTS) Alarms via OSS (Citrix) for Ericsson Sites, iManager M2000 for Huawei sites, NetNeuman for ZTE (USF) sites and ZTE’s ZXM10 for External alarms at ZTE (USF) sites. • Software installation of iManager M2000, ISMG NetNumen, ZXM10 & OSS Citrix ICA Clients. • To maintain and escalate External & Internal, TXN & BSS Alarms to Field Operations. • Generating Alarm Reports, Daily Outage Report, Most Frequent Down Sites Report and Generating Work Orders / Part Replacement Tickets on INSPUR (software). • Working on Citrix client (O.S.S.), iManager 2000, ZXM10 and NetNeuman clients and generate daily traffic and sites status reports and to make the log for the external and internal alarms. • Fault rectification and escalation through daily internal alarms, Low TCH and Worse Cell reports. • Available on-call support when needed.
Indepedent Freelancer
Nov 20091 yr 5 mosMar 2011

Social Media / SEO Consultant. Internet Researcher
ZTE Pakistan (Pvt.) Ltd
Oct 20021 yr 7 mosApr 2004

Reporting to GM (South), TAC and Project Managers, managing operations in Sindh and Baluchistan regions including the following responsibilities. Installation (software), Testing, Commissioning and Maintaining of ZXJ10 (ZTE's Digital SPC Switch) & ZXN10 (ZTE's OMC System). Designing and Planning of LAN and WAN networks. Installation of CISCO routers and switches. Installation, Monitoring and Maintenance of Systems and Networks. To give training to the Clients and new Engineers on ZXJ10 background software. To provide technical support to ZTE's Engineers in Sindh & Balochistan regions when necessary to keep operations running smoothly. Co-ordination with Client (Pakistan Telecommunication Company Limited) and Sub-contractors. Achievements: Software Upgradation in several PTCL Exchanges. Expansion in OMC CTH PTCL Exchange, Karachi. Successfully looked after Baluchistan Region in the absence of Assistant Manager. Successful upgradation of ZXJ10 Ver 4 to Ver10 as a team leader of Gulistan-e-Johar PTCL Exchange, Karachi. Successfully data-creation, connectivity, testing and commissioning of new RSUs of Turbat, Khuzdar and Sanghar MSUs as a Team Leader.

Faisal’s AI Stack

meta
meta
midjourney
midjourney
notion
notion
openai
openai

Education

Leeds Beckett University

MSc, Mobile and Wireless Communications, Network Management, IT Infrastructure

Leeds Beckett University

20072 yrs2009

Bachelor of Engineering, Electronics Engg.

Mehran University of Engineering & Technology

19975 yrs2002

Join Faisal and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Faisal Shaikh on Tal

Headline

Executive BSS at Zong CMPak Ltd

Location

Pakistan

AI stack

meta

midjourney

notion

openai

Work experience

Executive BSS at Zong CMPak Ltd, Jan 2016 - Present · 10 yrs 6 mos, Karachi

BSS Engineer at Zong CMPak Ltd, Oct 2014 - Dec 2015 · 1 yr 3 mos, Karachi

Senior Technical Officer at Zong CMPak Ltd, Nov 2012 - Oct 2014 · 2 yrs, Pakistan, • To Assist and help out the FOPs Manager to maintain and meet the overall regional (South-II) O&M Targets including OMT as a priority one. • To help out and guide the field teams for the resolution of hardware issues. • To have strong follow ups with field teams for the resolution of all those issues which causes the deviation from O&M targets. • Follow up and help out with strong and realistic solutions for most problematic sites and to mitigate their issue so that same should not hit the target in next reports. • To ensure that critical Network alarms & faults being highlighted through various reports & other department feedback are addressed in a timely manner. • To ensure Proper and effective Preventive maintenance of all BTS sites as per assigned targets. • Coordination in maintaining the timely arrangements of supplies, equipment and facilities for FOPS teams. • Assist LM for Spare Management (Telco/Non-Telco); generation of quarterly non-telco spare parts demand within the allocated budget by HQ. • Responsible for updated data base for all BTS sites including transmission connectivity records are maintained by regional teams. • Providing administrative support, serving as primary point of administrative contact for South-II region. • Assisting LM in performance evaluations, new hiring, inter departmental meetings. Sites audits, surprise visits to judge performance of field staff. • Assisting LM in coordination, supervision and completion of special projects assigned by Regional CTO / HQ. • Perform other job-related duties as assigned by Line Manager.

BSS Engineer at Ericsson, Sep 2012 - Oct 2012 · 2 mos, Pakistan, Working for Ericsson Pakistan (Pvt.) Ltd. on CMPAK Project. Responsibilities: • To Supervise/participate in the Transmission installation, commissioning (Node) and configuration (Link). • To Perform Link and Capacity upgrade activities with ML Craft. (32E1-STM1, STM1-XPIC, PRI MW Links). • To Supervise / Perform Installation and Commissioning of Ericsson Microwave Link (1+0) & (1+1) using ML Craft. • To Perform Software and Hardware upgrade (LTU, NPU, MMU, AMM) activities with ML Craft. • Installation, commissioning and fault testing of MINILINK Traffic Nodes (2P, 2Pb, 6P, 6PB, 6PC, 20P, 20Pb). • To supervise / perform Microwave Link Alignment and Fine Tuning activities. • Configuration, Installation and commissioning of the RBS. • Creation and installation of IDB • Responsible for the complete E1 traffic routing from HUB site to last mile site. • To perform Transmission Network monitoring and Fault management using Service On Element Manager (SOEM) Client. • To coordinate with Ericsson’s ASPs to perform transmission activities, Grounding & Tagging (Labeling) of whole Transmission / BTS System. • To ensure strict compliance regarding Quality Assurance at site. • Weekly / Bi-weekly meeting with ASPs to discuss the implementation and execution of Project Plan according to the standards and within the timelines. • Escalation of issues / bottlenecks to the Lead / Manager.

NOC Engineer at PeopleLogic Corp, Mar 2011 - Sep 2012 · 1 yr 7 mos, Karachi, • Supervising and assigning tasks to NOC engineers, performance monitoring and improvement of teams. • Managing the duty roster and vacation plans of the NOC Engineers. • To train new NOC engineers and shared experiences for them to be as effective as needed. • Coordinating with customer’s management and Fops for early resolution of issues. • Involved in the investigation and resolution of critical and service effecting issues. • Responsible for performance enhancement, smooth functionality and establishment of new NOC process. • Involve in monthly meeting with management to highlight NOC issues, efficiency enhancement procedures to management and feedback from higher management to NOC. • Generation of periodic KPI reports on daily, weekly and monthly basis and different ad hoc reports. • Resource surveillance and alarm handling/escalation of the access elements including RBS/BTS and OSS equipment. • Escalation and troubleshooting of various issues on Base Transceiver station (BTS) Alarms via OSS (Citrix) for Ericsson Sites, iManager M2000 for Huawei sites, NetNeuman for ZTE (USF) sites and ZTE’s ZXM10 for External alarms at ZTE (USF) sites. • Software installation of iManager M2000, ISMG NetNumen, ZXM10 & OSS Citrix ICA Clients. • To maintain and escalate External & Internal, TXN & BSS Alarms to Field Operations. • Generating Alarm Reports, Daily Outage Report, Most Frequent Down Sites Report and Generating Work Orders / Part Replacement Tickets on INSPUR (software). • Working on Citrix client (O.S.S.), iManager 2000, ZXM10 and NetNeuman clients and generate daily traffic and sites status reports and to make the log for the external and internal alarms. • Fault rectification and escalation through daily internal alarms, Low TCH and Worse Cell reports. • Available on-call support when needed.

Freelancer at Indepedent Freelancer, Nov 2009 - Mar 2011 · 1 yr 5 mos, Social Media / SEO Consultant. Internet Researcher

Assistant Engineer at ZTE Pakistan (Pvt.) Ltd, Oct 2002 - Apr 2004 · 1 yr 7 mos, Reporting to GM (South), TAC and Project Managers, managing operations in Sindh and Baluchistan regions including the following responsibilities. Installation (software), Testing, Commissioning and Maintaining of ZXJ10 (ZTE's Digital SPC Switch) & ZXN10 (ZTE's OMC System). Designing and Planning of LAN and WAN networks. Installation of CISCO routers and switches. Installation, Monitoring and Maintenance of Systems and Networks. To give training to the Clients and new Engineers on ZXJ10 background software. To provide technical support to ZTE's Engineers in Sindh & Balochistan regions when necessary to keep operations running smoothly. Co-ordination with Client (Pakistan Telecommunication Company Limited) and Sub-contractors. Achievements: Software Upgradation in several PTCL Exchanges. Expansion in OMC CTH PTCL Exchange, Karachi. Successfully looked after Baluchistan Region in the absence of Assistant Manager. Successful upgradation of ZXJ10 Ver 4 to Ver10 as a team leader of Gulistan-e-Johar PTCL Exchange, Karachi. Successfully data-creation, connectivity, testing and commissioning of new RSUs of Turbat, Khuzdar and Sanghar MSUs as a Team Leader.

Education

MSc, Mobile and Wireless Communications, Network Management, IT Infrastructure, Leeds Beckett University

Bachelor of Engineering, Electronics Engg., Mehran University of Engineering & Technology