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Eshali Amin

Training & Deployment Specialist | L&D & Instructional Design Enthusiast | Shipping & Logistics Domain Expert | Freight Forwarding | ERP Implementation | Learning Strategy

Mumbai

17+ years of work experience

Tata Consultancy Services
Jan 201412 yrs 6 mosPresent

Tata Consultancy Services
Jan 201411 yrs 9 mosSep 2025

Mumbai, Maharashtra, India

Learning & Deployment Specialist with a focus on global ERP rollouts, instructional design, and user adoption strategies. I’ve led training and deployment initiatives across 20+ countries, supporting logistics, sales, and CRM systems. My role involves collaborating with stakeholders, managing end-to-end implementations, and leveraging emerging technologies like AI and blockchain to enhance training workflows.
Maersk Global Service Centres (India) Pvt. Ltd.
Oct 20094 yrs 3 mosDec 2013

India

Led operational and training initiatives across Central Europe, supporting process improvement, migration cycles, and customer service excellence. Acted as a key liaison between business partners, internal teams, and leadership to ensure smooth execution of policies, process handling, and escalations.

Education

Mumbai University Mumbai

Bachelor of Commerce - BCom

Mumbai University Mumbai

Welingkar Institute of Management

Diploma in Export and Import Management

Welingkar Institute of Management

20091 yr2010

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Headline

Training & Deployment Specialist | L&D & Instructional Design Enthusiast | Shipping & Logistics Domain Expert | Freight Forwarding | ERP Implementation | Learning Strategy

About

With over 15 years of experience, I specialize in ERP implementation, instructional design, and deployment strategies, currently serving as a Functional Analyst at Tata Consultancy Services. My focus lies in supporting global logistics, sales, and CRM systems through scalable learning solutions that simplify complex processes and enhance user adoption. Leveraging tools like Articulate 360, WalkMe, and SAP TM, I collaborate with stakeholders to manage end-to-end implementations while integrating emerging technologies such as AI into training workflows. Passionate about creating technology-driven education systems, I aim to empower teams and drive digital transformation globally.

Location

Mumbai

Work experience

Assistant Consultant at Tata Consultancy Services, Jan 2014 - Present · 12 yrs 6 mos

Assistant Consultant at Tata Consultancy Services, Jan 2014 - Sep 2025 · 11 yrs 9 mos, Mumbai, Maharashtra, India, Learning & Deployment Specialist with a focus on global ERP rollouts, instructional design, and user adoption strategies. I’ve led training and deployment initiatives across 20+ countries, supporting logistics, sales, and CRM systems. My role involves collaborating with stakeholders, managing end-to-end implementations, and leveraging emerging technologies like AI and blockchain to enhance training workflows.

Senior Specialist Lead at Maersk Global Service Centres (India) Pvt. Ltd., Oct 2009 - Dec 2013 · 4 yrs 3 mos, India, Led operational and training initiatives across Central Europe, supporting process improvement, migration cycles, and customer service excellence. Acted as a key liaison between business partners, internal teams, and leadership to ensure smooth execution of policies, process handling, and escalations.

Education

Bachelor of Commerce - BCom, Mumbai University Mumbai

Diploma in Export and Import Management, Welingkar Institute of Management

Eshali Amin - Assistant Consultant in Mumbai | Tal