Esha Shah QA profile photo 1 on Tal

Esha Shah QA

Senior Salesforce QA Engineer | 6.5 years Experience | Manual & Automation Testing Expert | Playwright | AIAssisted Testing | FinTech Quality Leader | Immediate Joiner| AI Testing | Open to Opportunities | Saleforce CRM

Greater Ahmedabad Area

8+ years of work experience

Stella
Aug 202510 mosPresent

Led end-to-end QA for Salesforce CRM implementations serving 500K+ users, achieving 99.7% release success rate with zero P1 production defects • Designed & maintained automated regression suite of 300+ test cases , reducing manual regression effort by 65% and cutting sprint release time from 14 to 8 days • Spearheaded shift from manual to hybrid automation testing, resulting in 40% faster feedback loops and enabling 3 additional releases per quarter • Collaborated with cross-functional Agile teams (Dev, BA, Product) to define test strategies, review acceptance criteria, and conduct Definition of Done (DoD) workshops • Executed comprehensive testing across 5+ Salesforce sandboxes including integration, regression, UAT, and security testing for Role Hierarchy, Sharing Rules, and Process Builder/Flow automations • Trained & mentored 4 junior QA engineers, improving team defect detection rate by 35% within 6 months. • Performed data migration validation using Salesforce Data Loader, ensuring 100% data integrity across 200K+ migrated records • Managed defect lifecycle in Jira, achieving average bug resolution time of 2.3 days and defect leakage rate of <2% to production • Conducted security & sharing rules testing at object/field/record level for multi-tenant Salesforce orgs with 200+ profiles
QAble
Jul 20223 yrs 2 mosAug 2025

On-site

● Collaborated closely with the client's product team to identify and resolve critical defects, resulting in a 90% improvement in overall app stability. ● Delivered end-to-end Quality Assurance for AI-based applications, including platforms like Story. ● Reduced test execution time by 75% by introducing and advocating the use of AI tools across various phases of testing. ● Consistently received excellent client feedback for high accuracy, strong project management, and timely delivery. ● Winner of the Bug Bash 2024 and awarded for leading impactful QA training sessions, contributing to upskilling within the team. ●Led automation testing initiatives using Playwright, developing scalable test frameworks that improved regression test efficiency by 40% and supported faster Salesforce releases for client projects. ● Designed and executed comprehensive manual and hybrid test plans for web applications, identifying and resolving critical defects (recognized as Best Bug Hunter 2024). ● Mentored junior QA team members on best practices in automation, AI testing tools, and defect management, contributing to overall team productivity and test coverage gains. ● Collaborated with developers, product managers, and stakeholders in Agile environments to define test strategies, validate integrations, and ensure compliance with quality standards. ● Implemented AI-driven testing elements to enhance test case generation and predictive defect analysis, reducing manual effort in repetitive scenarios.
Crest Data Systems
Nov 20201 yr 9 mosJul 2022

Gujarat, India

● Executed end-to-end manual and automated testing for software products, gaining proficiency in test management tools and methodologies to ensure high product quality prior to deployment. ● Collaborated with cross-functional teams to develop and run test cases, focusing on functional, regression, and integration testing that minimized post-release issues. ● Contributed to automation efforts that transitioned manual processes to more efficient scripted tests, supporting faster development cycles. ● Tracked and managed defects through the full lifecycle, working closely with engineering teams to achieve timely resolutions. ● I gained experience in both manual and automated testing methodologies, and I became proficient in various test management and defect tracking tools, such as JIRA and Confluence. I was also involved in the development of test automation scripts, using tools such as Katalon. ● Performed in-depth manual testing and supported automation for software solutions, reducing critical issues by ~30% through proactive defect identification and resolution. ● Developed and maintained test cases for key functionalities, ensuring compliance with requirements and minimizing production risks. ● Contributed to cross-functional testing efforts that supported timely deliveries and improved product reliability. ● My responsibilities included interacting with customers every week and understanding their requirements. I worked closely with the development team to ensure that all features were thoroughly tested, and I identified and reported critical defects that were fixed before the release date. Thus the releases were successful, and the software was well-received by customers. ● I trained internship trainees for the testing as well. I maintained detailed documentation of my testing efforts and results and provided regular status updates to project stakeholders.
ScaleTech.xyz
Aug 20172 yrs 3 mosOct 2019

Ahmedabad, Gujarat, India

• Performed comprehensive manual testing of web & mobile applications across 50+ release cycles with 95% defect detection rate • Authored detailed Test Plans, Test Scenarios, and Test Cases aligned with Business Requirements Documents (BRD) and Functional Specs • Participated in daily stand-ups, sprint planning, and retrospectives, contributing to continuous improvement of QA processes As an Trainee Engineer at ScaleTech, I had the opportunity to gain valuable experience and contribute to the success of the company in various ways. During my internship, I was involved in a range of tasks and projects, including: Assisting in the development of test plans and test cases for new features and enhancements. Executing test cases and identifying and reporting defects in a timely and accurate manner. Ensure successful software releases by working with cross-functional teams, including developers, product managers, and other stakeholders Participating in meetings and discussions related to product development and quality assurance. Conducting research on new testing methodologies and tools to improve the efficiency and effectiveness of our testing processes. Throughout my internship, I developed and strengthened my skills in quality assurance, including proficiency in testing methodologies, test case development and execution, and defect management.

Education

CHARUSAT

Bachelor of Engineering - BE, Computer Science

CHARUSAT

20174 yrs2021

Diploma engineering, Computer Engineering

V.P.M.P. Polytechnic, Gandhinagar 654

20153 yrs2018

Join Esha and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Esha Shah QA on Tal

Headline

Senior Salesforce QA Engineer | 6.5 years Experience | Manual & Automation Testing Expert | Playwright | AIAssisted Testing | FinTech Quality Leader | Immediate Joiner| AI Testing | Open to Opportunities | Saleforce CRM

About

Results-driven Salesforce QA Engineer and Automation Lead with 6.5 years of experience with proven expertise in end-to-end quality assurance for reliable Salesforce implementations. specializing in Manual & Automation Testing across Sales Cloud, and custom Salesforce applications Delivers zero-defect releases through rigorous test strategy, regression frameworks, and cross-functional collaboration in Agile environments. Passionate about elevating QA standards in FinTech and transforming testing from a gatekeeper into a delivery accelerator At QAble and Crest Data Systems, I have specialized in hybrid QA strategies, leveraging Playwright for efficient web automation, AI-enhanced testing techniques, and comprehensive test management to minimize defects and accelerate release cycles in complex environments, including Salesforce platforms. I design and execute comprehensive test strategies including Playwright based automation frameworks, regression suites, and AI-enhanced testing that reduce production defects, accelerate release cycles, and support seamless CRM functionality for end users. I excel in Agile environments, collaborating with developers, business analysts, and stakeholders on functional, integration, UAT, and performance testing of Salesforce features like Lightning components, workflows, reports, and third-party integrations. Immediately available for Senior Salesforce QA, Manual QA, or QA Lead opportunities globally (remote/hybrid), I am passionate about leveraging testing excellence to mitigate risks and deliver exceptional business outcomes. Open to connecting on roles where quality assurance drives real impact—let's discuss how my expertise can support your team. Proven bug hunter (Best Bug Hunter 2024) skilled in functional, regression, and integration testing, I excel at collaborating with cross-functional teams in Agile settings to uphold the highest quality standards. Open to immediate opportunities in Salesforce QA, Manual QA, and automation roles—particularly with global teams seeking a detail-oriented professional who translates testing rigor into measurable business value. Let's connect if you're building reliable Salesforce ecosystems.

Location

Greater Ahmedabad Area

Work experience

Senior Software Quality Assurance Engineer at Stella, Aug 2025 - Present · 10 mos, Led end-to-end QA for Salesforce CRM implementations serving 500K+ users, achieving 99.7% release success rate with zero P1 production defects • Designed & maintained automated regression suite of 300+ test cases , reducing manual regression effort by 65% and cutting sprint release time from 14 to 8 days • Spearheaded shift from manual to hybrid automation testing, resulting in 40% faster feedback loops and enabling 3 additional releases per quarter • Collaborated with cross-functional Agile teams (Dev, BA, Product) to define test strategies, review acceptance criteria, and conduct Definition of Done (DoD) workshops • Executed comprehensive testing across 5+ Salesforce sandboxes including integration, regression, UAT, and security testing for Role Hierarchy, Sharing Rules, and Process Builder/Flow automations • Trained & mentored 4 junior QA engineers, improving team defect detection rate by 35% within 6 months. • Performed data migration validation using Salesforce Data Loader, ensuring 100% data integrity across 200K+ migrated records • Managed defect lifecycle in Jira, achieving average bug resolution time of 2.3 days and defect leakage rate of <2% to production • Conducted security & sharing rules testing at object/field/record level for multi-tenant Salesforce orgs with 200+ profiles

QA Automation Lead at QAble, Jul 2022 - Aug 2025 · 3 yrs 2 mos, On-site, ● Collaborated closely with the client's product team to identify and resolve critical defects, resulting in a 90% improvement in overall app stability. ● Delivered end-to-end Quality Assurance for AI-based applications, including platforms like Story. ● Reduced test execution time by 75% by introducing and advocating the use of AI tools across various phases of testing. ● Consistently received excellent client feedback for high accuracy, strong project management, and timely delivery. ● Winner of the Bug Bash 2024 and awarded for leading impactful QA training sessions, contributing to upskilling within the team. ●Led automation testing initiatives using Playwright, developing scalable test frameworks that improved regression test efficiency by 40% and supported faster Salesforce releases for client projects. ● Designed and executed comprehensive manual and hybrid test plans for web applications, identifying and resolving critical defects (recognized as Best Bug Hunter 2024). ● Mentored junior QA team members on best practices in automation, AI testing tools, and defect management, contributing to overall team productivity and test coverage gains. ● Collaborated with developers, product managers, and stakeholders in Agile environments to define test strategies, validate integrations, and ensure compliance with quality standards. ● Implemented AI-driven testing elements to enhance test case generation and predictive defect analysis, reducing manual effort in repetitive scenarios.

Quality Assurance Engineer at Crest Data Systems, Nov 2020 - Jul 2022 · 1 yr 9 mos, Gujarat, India, ● Executed end-to-end manual and automated testing for software products, gaining proficiency in test management tools and methodologies to ensure high product quality prior to deployment. ● Collaborated with cross-functional teams to develop and run test cases, focusing on functional, regression, and integration testing that minimized post-release issues. ● Contributed to automation efforts that transitioned manual processes to more efficient scripted tests, supporting faster development cycles. ● Tracked and managed defects through the full lifecycle, working closely with engineering teams to achieve timely resolutions. ● I gained experience in both manual and automated testing methodologies, and I became proficient in various test management and defect tracking tools, such as JIRA and Confluence. I was also involved in the development of test automation scripts, using tools such as Katalon. ● Performed in-depth manual testing and supported automation for software solutions, reducing critical issues by ~30% through proactive defect identification and resolution. ● Developed and maintained test cases for key functionalities, ensuring compliance with requirements and minimizing production risks. ● Contributed to cross-functional testing efforts that supported timely deliveries and improved product reliability. ● My responsibilities included interacting with customers every week and understanding their requirements. I worked closely with the development team to ensure that all features were thoroughly tested, and I identified and reported critical defects that were fixed before the release date. Thus the releases were successful, and the software was well-received by customers. ● I trained internship trainees for the testing as well. I maintained detailed documentation of my testing efforts and results and provided regular status updates to project stakeholders.

Trainee Engineer at ScaleTech.xyz, Aug 2017 - Oct 2019 · 2 yrs 3 mos, Ahmedabad, Gujarat, India, • Performed comprehensive manual testing of web & mobile applications across 50+ release cycles with 95% defect detection rate • Authored detailed Test Plans, Test Scenarios, and Test Cases aligned with Business Requirements Documents (BRD) and Functional Specs • Participated in daily stand-ups, sprint planning, and retrospectives, contributing to continuous improvement of QA processes As an Trainee Engineer at ScaleTech, I had the opportunity to gain valuable experience and contribute to the success of the company in various ways. During my internship, I was involved in a range of tasks and projects, including: Assisting in the development of test plans and test cases for new features and enhancements. Executing test cases and identifying and reporting defects in a timely and accurate manner. Ensure successful software releases by working with cross-functional teams, including developers, product managers, and other stakeholders Participating in meetings and discussions related to product development and quality assurance. Conducting research on new testing methodologies and tools to improve the efficiency and effectiveness of our testing processes. Throughout my internship, I developed and strengthened my skills in quality assurance, including proficiency in testing methodologies, test case development and execution, and defect management.

Education

Bachelor of Engineering - BE, Computer Science, CHARUSAT

Diploma engineering, Computer Engineering, V.P.M.P. Polytechnic, Gandhinagar 654