Headline

AI & Data Analyst | Web App Developer | Python • SQL • Power BI • GenAI | MBA + B.Tech

About

MBA + B.Tech professional transitioning into AI & Data Analytics. Certified in Generative AI (Tata), Power BI (Microsoft), and Analytics Job Simulation (Forage). 3 years of industry experience where data-driven decisions drove ₹1.2 Cr revenue at Policybazaar and ₹50L upsell at Accor Plus. Strong in Python, SQL, Machine Learning, CRM Analytics, and Business Intelligence. Skilled in Power BI dashboards, NLP, and AI Prompt Engineering. Key Achievement: 1st Rank at IIT Madras NRC India Robotics Championship — proof of technical problem-solving under pressure. Open to WFH / Gurugram roles in AI Analysis, Data Analysis, and Business Intelligence.

Location

Gurugram

Work experience

Associate Sales Consultant at PolicyBazaar.com, Jun 2020 - Apr 2021 · 11 mos, Gurugram, • Closed 50 health insurance policies — contributed to 1.2 Cr team revenue by analysing customer risk profiles and matching them to right products. • Converted 35% of inbound leads to customers; tracked and reduced cancellation rate by 18% through identifying at-risk policy holders early. • Coordinated with underwriting and claims teams, cutting issue resolution time by 25% and improving customer satisfaction scores.

Sales Retention Analyst at Accor Plus, Sep 2018 - Sep 2019 · 1 yr 1 mo, Gurugram, • Drove 590 upsell conversions across AU & NZ markets — generated 50L annual revenue through targeted customer engagement and behaviour analysis. • Reduced churn by 15% via tailored retention strategies; maintained 95% CSAT across 150 daily customer interactions.

Education

Master of Business Administration - MBA, International Business, CHANDIGARH UNIVERSITY

Bachelor of Technology - BTech, Electrical and Electronics Engineering, West Bengal University of Technology, Kolkata