---
title: "Ekta Sharma - Customer Service Representative in Lucknow | Tal"
description: "Meet Ekta Sharma, Customer Support Executive | Skilled in Client Handling & Issue Resolution | | Strong Communication & Problem-Solving Skills based in Lucknow."
image: "https://tal.club/meet/ekta-7/share-image"
---

# Ekta Sharma on Tal

## Headline

Customer Support Executive \| Skilled in Client Handling & Issue Resolution \| \| Strong Communication & Problem\-Solving Skills

## About

\-I am a dedicated and enthusiastic individual with a strong desire to excel in challenging environments\. My professional journey has been driven by a passion for learning and a commitment to contributing effectively to the success of the organizations I am associated with\. Seeking new opportunities where I can leverage my skills and continue to grow both personally and professionally is what motivates me\. \-I pursued my Bachelor of Vocation \(B\.Voc\) in Banking and Finance from National Post Graduate College, Lucknow, Uttar Pradesh, graduating with a commendable score of 76% in the year 2023\. Prior to this, I completed my higher secondary education at Kendriya Vidyalaya Aliganj, Lucknow, Uttar Pradesh, securing 75% in Class XII in 2020 and 70% in Class X in 2018\. \-I possess a strong foundation in computer skills, including proficiency in MS Excel, MS Word, basic PowerPoint presentations, and a basic understanding of Tally\. Additionally, I continually seek to enhance my technical competencies to stay updated with the latest industry trends\. \-I hold certificates in Project Management Essentials and Lean Six Sigma White Belt, both organized by the Management And Strategy Institute, showcasing my commitment to professional development and process optimization\. I successfully completed the Youth Employment Program organized by Tata Consultancy Services \(TCS\), which provided valuable insights into industry best practices and career readiness\. I participated in a workshop on Financial Inclusion organized by F\.I\.D\.D\. and the Reserve Bank of India \(RBI\), where I gained valuable knowledge about inclusive financial practices and policies\. During my academic journey, I actively participated in internships and extracurricular activities to gain practical experience and develop essential skills\. I completed a three\-month internship under a CA firm, Harsh Mehrotra & Associates, where I gained insights into accounting practices and financial management\. Additionally, I have organized and managed various cultural programs, including dance and singing competitions, demonstrating my leadership and organizational abilities\. As a Cultural Captain in school, I successfully coordinated inter\-house competitions, fostering teamwork and collaboration among peers\.

## Location

Lucknow

## Work experience

Customer Service Representative at Woodrock Infotech Private Limited, Mar 2025 \- Present · 1 yr 4 mos, Lucknow, Uttar Pradesh, India

BDA at InfoBay\.AI \(formerly EduGorilla\), Mar 2024 \- Jun 2024 · 4 mos, Lucknow, Uttar Pradesh, India

## Education

Class X, kendriya vidyalaya

Class XII, kendriya vidyalaya

[View the original profile](https://tal.club/meet/ekta-7)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/ekta-7#person",
      "name": "Ekta Sharma",
      "url": "https://tal.club/meet/ekta-7",
      "image": "https://tal.club/meet/ekta-7/profile-photo.jpg",
      "description": "Meet Ekta Sharma, Customer Support Executive | Skilled in Client Handling & Issue Resolution | | Strong Communication & Problem-Solving Skills based in Lucknow.",
      "jobTitle": "Customer Service Representative",
      "worksFor": {
        "@type": "Organization",
        "name": "Woodrock Infotech Private Limited"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Customer Service Representative"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Lucknow"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "kendriya vidyalaya"
        },
        {
          "@type": "EducationalOrganization",
          "name": "kendriya vidyalaya"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/ekta-7#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/ekta-7#webpage",
      "url": "https://tal.club/meet/ekta-7",
      "name": "Ekta Sharma on Tal",
      "description": "Meet Ekta Sharma, Customer Support Executive | Skilled in Client Handling & Issue Resolution | | Strong Communication & Problem-Solving Skills based in Lucknow.",
      "dateModified": "2026-07-18T09:00:58.781Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/ekta-7#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/ekta-7/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/ekta-7/profile-photo.jpg",
        "caption": "Ekta Sharma profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```