Eklavya Mishra profile photo 1 on Tal

Eklavya Mishra

Innovating Global SaaS Products with AI & User Empathy| Feature Opportunity Validation using data | Measurable Impact in Health Tech, Travel Tech & DMS Automotive Tech | Leading 2 Agile squads in Publicis

Bengaluru

11+ years of work experience

Publicis Re:Sources
Mar 20233 yrs 6 mosPresent

Bengaluru, Karnataka, India

• Directed the redesign of rOar V2 for USMS Groupe agencies, impacting 60,000 users and generating $12M in revenue; collaborated with cross-functional teams and integrated with Adobe Workfront PPM. • Delivered rOar V1, a project portfolio management web application for 80K users across 20K agencies, leveraging SAP platform solutions and reinforcing enterprise application strategy. • Oversaw User Acceptance Testing (UAT) in Gurugram and Boston to validate MVP readiness and ensure robust product quality. • Engineered agency project creation and timesheet applications by deriving actionable insights from end users (90K) with conducting usability testing, creating UX designs prototypes.
Solera, Inc.
Sep 20211 yr 7 mosMar 2023

Bengaluru, Karnataka, India

Spearheaded AI/ML platforms for automotive solutions—implemented a forecasting model that improved order efficiency by 25% Managed roadmap for 2 product lines, delivering $2.5M+ in annual revenue retention Accelerated SaaS deployment, cutting client deal cycle time by 35%, and guided 2 agile teams
Aetna, a CVS Health Company
Jan 20192 yrs 9 mosSep 2021

Bengaluru, Karnataka, India

Spearheaded the development and enhancements of a B2C Mobile and Web-based Member Engagement portal. • Owned and managed the UX transformation of members’ Home Pages by analyzing the usage analytics of key features that increased DAU by 28%. • Partnered with external vendors like Adobe and Meredith to offer personalized content to users that enhanced monthly user engagement by 32%. • Identified an underperforming product component by tracking and reviewing web analytics, and reported the business to take feature enhancements that increased monthly member sign-ups by 29%. • Analyzed data on Level 1 & 2 support tickets, found patterns, supplied insights, and drove 7 changes on the portal, reducing ticket volume by 52% within 2 quarters in 2020 helping save 1.2M USD in operating expenses.
ZeOmega
Sep 20162 yrs 4 mosDec 2018

Bengaluru Area, India

Integrated product suite with third-party solutions of Blue Cross Blue Shield payors across the U.S. market. • Brainstormed and elicited requirements with multiple clinicians/care providers to develop RESTful API resulting in efficient care management for 150K insured members with BCBS health plans. • Accomplished website accessibility, making the portal accessible for 350K members/patients with disability and helping plan sponsors cut costs by 25%in Y2Y. • Planned and executed API developments to transfer EDI HL7 and X12 messaging for hospitalizations and claims lifecycle that reduced cost to plans by 17%.
Qatar Airways
Apr 20141 yr 10 mosJan 2016

Doha, Qatar

Worked with airline SMEs and engineers to automate manual tasks of their business functions and user workflows that lead to motivated front-end staff having higher productivity. - Identified gaps, provided IT solutions to improve conventional methods used by Ground services department (Amadeus' software used by Baggage scanning, Boarding gates, Airline ticket counters, Lounge workforce) - Acted as an Agile Coach by bring multiple teams from waterfall model to agile. - Writing FRDs around SITA/ACARS airlines messaging systems to improve usability, performance. - Working with development teams to ensure Systems integration testing is done as per user stories - Played vital role in User Acceptance testing with SMEs

Eklavya’s AI Stack

antigravity
antigravity
gemini
gemini
notebooklm
notebooklm
notion
notion
openai
openai
claudecode
claudecode

Education

International Institute of Information Technology Bangalore

Postgraduate Degree, Data Science

International Institute of Information Technology Bangalore

20201 yr2021
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)

Postgradute Diploma, Electronics VLSI

NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)

20091 yr2010

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Headline

Innovating Global SaaS Products with AI & User Empathy| Feature Opportunity Validation using data | Measurable Impact in Health Tech, Travel Tech & DMS Automotive Tech | Leading 2 Agile squads in Publicis

About

I architect and lead global SaaS products that transform how people live, travel, and manage their health. With 13+ years in product management, I’ve driven digital innovation across Fortune 500s and fast-growth startups—cutting cycle time by 35%, boosting user engagement by 32%, and impacting more than 500,000 users worldwide. My expertise blends AI/ML, user experience, and business strategy in highly regulated industries like healthcare and automotive. As a relentless learner and inclusive leader, I empower cross-functional teams to turn complex requirements into scalable digital solutions. Recent highlights: Launched rOar PPM at Publicis Groupe for 60,000+ users, improved Aetna CVS DAU by 28%, and enabled Solera’s ML-powered automotive forecasting for 350 dealerships. If you share my curiosity about technology, human behavior, and making systems work better for all, let’s connect. I welcome partnership opportunities with innovators, recruiters, and global teams.

Location

Bengaluru

AI stack

antigravity

gemini

notebooklm

notion

openai

claudecode

Work experience

Product Owner at Publicis Re:Sources, Mar 2023 - Present · 3 yrs 6 mos, Bengaluru, Karnataka, India, • Directed the redesign of rOar V2 for USMS Groupe agencies, impacting 60,000 users and generating $12M in revenue; collaborated with cross-functional teams and integrated with Adobe Workfront PPM. • Delivered rOar V1, a project portfolio management web application for 80K users across 20K agencies, leveraging SAP platform solutions and reinforcing enterprise application strategy. • Oversaw User Acceptance Testing (UAT) in Gurugram and Boston to validate MVP readiness and ensure robust product quality. • Engineered agency project creation and timesheet applications by deriving actionable insights from end users (90K) with conducting usability testing, creating UX designs prototypes.

Product Owner at Solera, Inc., Sep 2021 - Mar 2023 · 1 yr 7 mos, Bengaluru, Karnataka, India, Spearheaded AI/ML platforms for automotive solutions—implemented a forecasting model that improved order efficiency by 25% Managed roadmap for 2 product lines, delivering $2.5M+ in annual revenue retention Accelerated SaaS deployment, cutting client deal cycle time by 35%, and guided 2 agile teams

Product Owner at Aetna, a CVS Health Company, Jan 2019 - Sep 2021 · 2 yrs 9 mos, Bengaluru, Karnataka, India, Spearheaded the development and enhancements of a B2C Mobile and Web-based Member Engagement portal. • Owned and managed the UX transformation of members’ Home Pages by analyzing the usage analytics of key features that increased DAU by 28%. • Partnered with external vendors like Adobe and Meredith to offer personalized content to users that enhanced monthly user engagement by 32%. • Identified an underperforming product component by tracking and reviewing web analytics, and reported the business to take feature enhancements that increased monthly member sign-ups by 29%. • Analyzed data on Level 1 & 2 support tickets, found patterns, supplied insights, and drove 7 changes on the portal, reducing ticket volume by 52% within 2 quarters in 2020 helping save 1.2M USD in operating expenses.

Product Analyst at ZeOmega, Sep 2016 - Dec 2018 · 2 yrs 4 mos, Bengaluru Area, India, Integrated product suite with third-party solutions of Blue Cross Blue Shield payors across the U.S. market. • Brainstormed and elicited requirements with multiple clinicians/care providers to develop RESTful API resulting in efficient care management for 150K insured members with BCBS health plans. • Accomplished website accessibility, making the portal accessible for 350K members/patients with disability and helping plan sponsors cut costs by 25%in Y2Y. • Planned and executed API developments to transfer EDI HL7 and X12 messaging for hospitalizations and claims lifecycle that reduced cost to plans by 17%.

IT Consultant at Qatar Airways, Apr 2014 - Jan 2016 · 1 yr 10 mos, Doha, Qatar, Worked with airline SMEs and engineers to automate manual tasks of their business functions and user workflows that lead to motivated front-end staff having higher productivity. - Identified gaps, provided IT solutions to improve conventional methods used by Ground services department (Amadeus' software used by Baggage scanning, Boarding gates, Airline ticket counters, Lounge workforce) - Acted as an Agile Coach by bring multiple teams from waterfall model to agile. - Writing FRDs around SITA/ACARS airlines messaging systems to improve usability, performance. - Working with development teams to ensure Systems integration testing is done as per user stories - Played vital role in User Acceptance testing with SMEs

Education

Postgraduate Degree, Data Science, International Institute of Information Technology Bangalore

Postgradute Diploma, Electronics VLSI, NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)