Headline

Senior Machine Learning Engineer at Eightfold AI | ex-Flipkart | IISc Bangalore

About

I'm a Senior Machine Learning Engineer with 4+ years of experience developing NLP, LLM and conversational AI systems. At Eightfold AI, we're building Interview 360, an LLM-powered interview agent covering screening, coding, whiteboard, and technical rounds. My work also includes Responsible AI pipelines to detect potential bias and evaluation frameworks that assess agent performance on live interviews. Previously, at Flipkart, I developed conversational AI for customer support and shopping assistance. My work spans model development, deployment and improving performance in production. My research at IISc Bangalore focused on recommendation systems.

Location

Greater Bengaluru Area

AI stack

anthropic apis

antigravity

hugging face

langchain

langgraph

openai

Work experience

Senior Machine Learning Engineer at Eightfold AI, Apr 2026 - Present · 6 mos, Bengaluru, Karnataka, India, Building an LLM-powered interview agent that brings screening, coding, whiteboard, technical rounds and other customisable rounds into a single interview session.

Data Scientist 3 at Flipkart, Jan 2025 - Apr 2026 · 1 yr 4 mos, Bengaluru, Karnataka, India, At Flipkart, I worked on NLP and conversational AI for customer support and shopping assistance. I developed intent detection models to understand customer queries about orders, deliveries, returns, refunds and cancellations, as well as questions before a purchase. I built a semantic search and retrieval-augmented generation (RAG) pipeline to find relevant information, and developed contextual response generation for customer support. I also fine-tuned an LLM to turn multi-turn customer conversations into clear, standalone search queries. My work covered model development, evaluation, deployment and ongoing improvements. I developed automated retraining pipelines, monitored models in production and used real customer conversations to identify gaps and improve performance.

Data Scientist 2 at Flipkart, Jul 2022 - Dec 2024 · 2 yrs 6 mos, Bengaluru, Karnataka, India

Education

Master of Technology - MTech, Intelligent system, Indian Institute of Science (IISc)

B.Tech, Computer Science, Government College of Engineering, Amravati.