Headline

MBBS | MBA’27 | Healthcare Business Analyst | Clinical Operations | US Healthcare | Patient Advocacy | Epic · DAX AI · Azure AI | Health-tech

About

Dr. Swathi S Nair is a healthcare operations and digital health professional with clinical domain expertise spanning the full payer-provider data chain, from patient encounter to payer claim. She has worked on several healthcare projects for US-based and global provider organisations and healthcare technology clients. Dr. Nair's expertise of almost 3 years includes Epic EHR, ICD-10-CM, CPT, HCPCS, FHIR/HL7, and HIPAA-compliant clinical documentation, combined with revenue cycle management (RCM), denial prevention, prior authorisation, utilisation management, clinical documentation improvement (CDI), and AI model training & evaluation Dr. Nair most recently worked as a Clinical Operations Specialist supporting a US-based healthcare services organisation, working directly alongside US providers on clinical documentation, chart review, and payer-provider workflows, and earlier held clinical and clinical-documentation roles across international provider and health-technology organisations. Dr. Nair holds an MBBS (Bachelor of Medicine, Bachelor of Surgery) and is presently pursuing an MBA in Hospital Administration & Healthcare Management at DY Patil University.

Location

Bengaluru

AI stack

claude

deepmind

elevenlabs

gemini

grok

notebooklm

Work experience

Healthcare Business Analyst-II at CitiusTech, May 2026 - Present · 6 mos

Clinical Operations Specialist at Carehub Inc., May 2025 - May 2026 · 1 yr 1 mo, Illinois, United States, Analyze clinical documentation using analytical tools to identify patient health trends, risk factors, and care gaps, directly supporting interventions that reduce hospital readmissions and improve care outcomes. Execute daily coordination workflows between clinical teams, operations staff, and compliance partners across multiple facilities. Coordinate cross-functional stakeholder communication to ensure alignment on patient care priorities and operational objectives.

Management Executive at Sunrise Hospital, Cochin, Jan 2025 - Apr 2025 · 4 mos, Kochi, Kerala, India, Coordinated inter-department workflows by tracking patient movement, scheduling conflicts, and documentation handoffs, directly reducing service delays and improving operational flow. Conducted daily compliance checks across departments protocols, and procedural adherence, documenting findings and working with department heads to address gaps. Compiled operational data from multiple sources into consolidated reports for leadership, highlighting trends and enabling faster decision-making on resource allocation.

Relocation at Career Break, Sep 2024 - Jan 2025 · 5 mos, Kochi, Kerala, India

Clinic Assistant at Yasu medical beauty clinic, Jan 2023 - Apr 2024 · 1 yr 4 mos, Ningbo, Zhejiang, China, -Managed high-value clients by providing personalized service and maintaining meticulous records to ensure timely follow-ups and appointments. -Demonstrated strong organizational skills, handling administrative tasks and ensuring smooth clinic operations. -Proactively addressed client requests, resolving issues efficiently and effectively while ensuring a high level of customer satisfaction.

Education

MBA, Hospital Administration and Healthcare Management, DY Patil University

Bachelor of Medicine, Bachelor of Surgery - MBBS, Medicine, Ningbo University