Headline

Assistant Manager(Online Business & Customer Experience)

About

Expertise in Managing and optimizing digital product information for e-commerce, B2B, and B2C platforms. With hands-on experience in both the strategic and operational aspects of catalog and content management, I help businesses improve discoverability, consistency, and customer trust across digital channels. My core expertise lies in creating well-structured, data-rich product catalogs that align with user experience, SEO best practices, and business goals. I specialize in crafting clear, accurate, and engaging product content, maintaining comprehensive product data across platforms, and ensuring that each item on the digital shelf is optimized for visibility and conversion. I work closely with cross-functional teams, including product, marketing, merchandising, and technical teams, to manage product lifecycles—from onboarding and data normalization to content enrichment and go-live execution. My focus is always on delivering clean, standardized, and scalable product information that enhances customer experience and supports sales growth.

Location

Bengaluru

AI stack

claude

gemini

meta

openai

ChatGPT

ChatGPT Images

Work experience

Assistant Manager- Online Business & Customer Experience at Zota Healthcare Limited, Jul 2026 - Present · 4 mos

Senior Executive-Online Business & Customer Experience at Zota Healthcare Limited, Nov 2024 - Jul 2026 · 1 yr 9 mos

Doctor of Pharmacy at KLES DR Prabhakar Kore Hospital & MRC, Jul 2023 - Jun 2024 · 1 yr, Karnataka, India, 1 year of internship in clinical pharmacy specialization in Drug informatics centre, psychiatry, Medical oncology, paediatric oncology, Nephrology, emergency medicine, clinical research, orthopaedics, Anti retroviral therapy, community pharmacy, primary health care centre.

Education

Doctor of Pharmacy - PharmD, Healthcare, KLE Academy of Higher Education and Research