Headline

Product@athenahealth | GenAI | RCM Specialist | US Healthcare | TISS

About

🚀 Transforming Healthcare Tech: From Bedside to AI-Powered Efficiency! 🚀 A passionate product leader with over 8 years in healthcare technology. I thrive on blending my clinical roots in physiotherapy and hospital admin with cutting-edge AI to revolutionize Revenue Cycle Management (RCM). Think claims processing, payer rules, and encounter workflows—I’ve got the deep expertise to turn chaos into streamlined success, all while driving real business impact through strategic roadmaps and cross-functional magic. At athenahealth, as Product Manager for RCM, I’ve been the force behind migrating 15,000+ claim adjudication rules seamlessly—zero drama, maximum accuracy! I built an AI web crawler that slashes manual policy tracking by 37%, and re-engineered legacy logic to cut implementation time by 17%, sparking better team collab. Oh, and I optimized AWS costs by 30% monthly while hitting 99.97% uptime with slick Grafana dashboards. The result? Fewer denials, faster TATs, and roadmaps that deliver ahead of schedule. Who knew healthcare could be this efficient? I’m also honored to have been named to athenahealth’s Executive Circle for 2025—a recognition awarded to the top 0.2% of performers across the company, celebrating exceptional business impact while exemplifying athenahealth’s core values. Before that, at Edifecs as Product Analyst for Encounter Management, I owned modules across six states and nine health plans, nailing >95% claims acceptance. I automated templates to shave two weeks off projects, rolled out testing that zapped bugs by 40%, and even lifted team morale (eNPS up 6 points!) through fun engagement tweaks. From stakeholder interviews to crafting user stories, wireframes, and dashboards—I’ve mastered turning ideas into game-changing products. My foundation? A Master’s in Hospital Administration from TISS Mumbai (where I slashed discharge times by 31% in projects), plus a Master’s and Bachelor’s in Physiotherapy from CHARUSAT. I’m a Lean Six Sigma Green Belt, with published research on everything from internet addiction’s health toll to exercise’s hypertension-fighting powers. Beyond work, I’ve presented at the World Congress of Physical Therapy in Singapore, snagged third in international ergonomics conferences, won national physio quizzes three years running, and even led volleyball teams to bronze medals. Excited about AI in healthcare? Drop me a message—let’s collaborate on the next big innovation! 💡 #HealthcareTech #AIinMedicine #RCMExpert

Location

Gujarat

AI stack

claude code

claude

codex

openai

windsurf

ChatGPT

Work experience

Senior Product Manager at athenahealth, Apr 2026 - Present · 5 mos, Chennai

Product Manager at athenahealth, Nov 2023 - Present · 2 yrs 10 mos

Senior Associate - Product Management at athenahealth, Jan 2022 - Nov 2023 · 1 yr 11 mos

Product Analyst at Edifecs, Apr 2018 - Jan 2022 · 3 yrs 10 mos, Mohali, Punjab, India, • Understanding and defining requirements for state and CMS encounters submission • Engaging with client to elicit requirement using interviews, focus groups, documents analysis, requirements workshops, Workflow definitions, use cases and scenarios based on Edifecs product specification • Collaborating with external and internal customers to analyze information needs and functional requirements to deliver various artifacts like BRD, GUI, screens and interfaces. • Translate stakeholder requirements into Tangible deliverables such as Functional specification, User stories, Workflow/Process diagrams, Data flow/data model diagrams. • Drafting requirements by analyzing companion guides and map to product business rules and guidelines • Tracking state or CMS websites for data submissions enhancements, understand the requirement and developing product impact requirement documents • Collaborating with developers and subject matter experts to develop product specification documents, business architecture, state transition and Solution design etc. • Conducting multilayer testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met. • Giving Demo to Client after successful release of product

Education

Master’s Degree, Hospital Administration/Management, Tata Institute of Social Sciences

Master’s Degree, Rehabilitation Science, Ashok & Rita Patel Institute of Physiotherapy, CHARUSAT University, Changa, Anand, Gujarat