Headline

Senior Manager- Business Analysis TATA AIG || MHA-TISS || BDS

About

A combination of Dentist with MBA and a healthcare professional by experience. I bring over 6 years of diverse experience across healthcare. My career began in clinical practice, evolved through technology consulting as a Senior Associate Consultant at Infosys, and has now transitioned into strategic business analysis at Tata AIG, where I currently serve as Senior Manager – Business Analysis. At the intersection of healthcare, technology, and insurance, I thrive on solving complex problems, driving innovation, and creating meaningful impact. I bring a unique blend of clinical insight, analytical thinking, and a relentless drive to grow and lead. As an extremely competitive, self-made woman, I believe in authenticity, resilience, and the power of purposeful ambition. I’m here to win — not just professionally, but by uplifting others and breaking barriers along the way.

Location

Mumbai

Work experience

Senior Magager- Business Analysis at Tata AIG General Insurance Company Limited, Sep 2024 - Present · 1 yr 10 mos, Mumbai, Maharashtra, India, Senior Manager – Business Analysis( Group Health Insurance) 1. Working as business analyst - initiating process to align strategic goals with technology and operational execution. 2. Collaborate with cross-functional teams to gather, document, and translate business requirements into effective solutions. 3. Provide data-driven insights and process improvements to support decision-making across departments. 4. Act as a liaison between business stakeholders and technical teams to ensure successful project delivery. Senior Product Manager ( September 2024- June 2025) 1. Managed end-to-end product development for Personal Accident, Group Personal Accident, Rural, and Government Insurance segments. 2. Conducted market research, competitor analysis, and regulatory assessments to design innovative and compliant insurance products. 3. Worked closely with underwriting, actuarial, sales, and technology teams to ensure smooth product rollout and adoption. 4. Engaged with regulatory bodies and government agencies for scheme-based insurance programs. 5. Drove enhancements in product offerings to improve customer experience and market penetration.

Senior Associate Consultant at Infosys, Jun 2022 - Sep 2024 · 2 yrs 4 mos, 1. E-Pub – Aetna Project Developed backend logic for automated document drafting within the E.Pub platform for Aetna. Enabled dynamic content generation to improve efficiency and accuracy in policy documentation workflows. 2. Appeals & Grievances – Consulting Assignment Led process analysis for the Appeals and Grievances function covering both provider and member workflows. Conducted a comprehensive review of the end-to-end process to identify inefficiencies and bottlenecks. Delivered actionable recommendations to streamline operations, enhance user experience, and improve compliance. 3. Majesco – Claims Track (Dental Products) Served as Business Analyst for the Dental Claims track on the Majesco platform. Created detailed user stories and managed requirements using the RTC (Rational Team Concert) platform. Acted as the primary liaison between clients and business stakeholders, facilitating effective collaboration and deep business understanding. Played a key role in translating business needs into technical requirements, ensuring successful delivery.

Administrative intern at Apollo Hospitals, Mar 2022 - May 2022 · 3 mos, Navi Mumbai, Maharashtra, India

Administrative Intern at P. D. Hinduja National Hospital & Medical Research Centre, Oct 2021 - Dec 2021 · 3 mos, Mumbai, Maharashtra, India

Nodal Vaccination Manager at Brihanmumbai Muncipal Corporation F/N ward, Jun 2021 - Oct 2021 · 5 mos, India, ● Managed daily administrative tasks of the vaccination center. ● Managed medical emergencies in the vaccination center.

Education

Masters in hospital administration, Healthcare, Tata Institute of Social Sciences

BDS, Dental, bharti dental college and hospital sangli