Headline

BDS + MHA | Clinical Compliance, Patient Safety & Healthcare Data | GCP (ICH E6 R3) · HIPAA · HL7/FHIR · Power BI · NABH | Immediate Joiner · Open to Relocate

About

Healthcare professional with a dual foundation in clinical practice (BDS) and hospital administration (MHA) — bringing both frontline clinical understanding and systems-level operational thinking to compliance, patient safety, and healthcare data work. During my MHA tenure at a 1,000-bed NABH-accredited hospital network (31 departments), I reduced discharge TAT by 50%, closed 12 NABH non-conformities with zero external audit findings, improved TPA claim turnaround by 25%, and built a Power BI OPD dashboard now adopted enterprise-wide for MIS reporting. These outcomes reflect how I work: find the gap, fix the process, measure the result. I've built on this foundation with focused, verifiable certifications in clinical research compliance (GCP – ICH E6(R3), Protecting Human Research Participants) and healthcare data systems (HL7/FHIR, Azure Health Data Services, Power BI) — so I can work fluently with both regulatory/quality teams and data/analytics teams. Core strengths: • Clinical Compliance & Patient Safety — GCP, IRB/IEC processes, Trial Master File (TMF) documentation • Healthcare Data & Systems — EHR, ICD-10, HL7/FHIR, Power BI dashboards, Azure Health Data Services • Quality & Process Improvement — NABH standards, Lean Six Sigma (Green Belt), DMAIC, audit readiness Immediate joiner. Open to relocating to Noida, Bengaluru, or Hyderabad. Open to connecting with recruiters and hiring managers — happy to walk through how this background applies to your team's specific needs.

Location

Gurugram

Work experience

MHA Rotation — Hospital Operations, NABH Compliance & Health IT Analytics at Regency Health, Aug 2023 - Sep 2025 · 2 yrs 2 mos, Kanpur, Completed a multi-site Hospital Operations & Quality Analyst rotation across the Regency Healthcare Network (Tower 1, Tower 2 – Cancer Centre, Renal Sciences, and Govindnagar campuses). Conducted process consulting reviews across clinical units — analyzed quality indicators, mapped workflow gaps, and supported corrective action planning. Analytics & Executive Reporting ▸ Built an 8-KPI Power BI dashboard on live Hospital Information System (HIS) data for OPD governance — reduced manual MIS reporting workload by ~60%; used by hospital leadership as a primary reporting tool. ▸ Centralized MIS reporting from 31 departments into one executive dashboard (SQL + Power BI DAX) — compressed reporting turnaround from 5 days to 1.5 days (65% improvement). Process Redesign ▸ Redesigned the discharge turnaround-time (TAT) workflow for 40+ daily high-acuity patients using AS-IS/TO-BE process mapping — reduced TAT from 4+ hours to under 2 hours (50% improvement). ▸ Standardized EMR data-entry SOPs across 10+ departments — reduced billing queries by 35%; saved ~15 minutes of documentation time per patient encounter. Clinical Research Governance ▸ Managed regulatory documentation for 2 ICMR (Indian Council of Medical Research)-registered multi-site clinical trials (Oncology & Gastroenterology), aligned to GCP ICH E6(R3) — resolved 25+ IEC/IRB queries; maintained 100% protocol-compliant submissions with zero deviations. ▸ Supported NABH (National Accreditation Board for Hospitals — India's equivalent of JCI accreditation) compliance audits across the network — contributed to closing 12 non-conformities with zero external audit findings.

Clinical Consultant & ICD-10 Documentation Lead at Agarwal Dental Care & Orthodontic Center, kanpur, Jan 2021 - May 2023 · 2 yrs 5 mos, Kanpur, Skills: ICD-10 Coding · Patient Management · Clinical Documentation · Infection Control

Administrative Operations & Institutional Support Intern at MAHARANA PRATAP DENTAL COLLEGE & HOSPITAL,, Sep 2019 - Sep 2020 · 1 yr 1 mo, Kanpur, Early operational exposure gained during BDS clinical years — supporting institutional administration, internal reporting, and performance documentation across a large dental & medical education group. ▸ Prepared operational performance summaries and MIS-style internal data reports reviewed by institutional leadership — building early foundations in structured reporting and data organisation. ▸ Supported documentation workflows and internal audit preparation across administrative functions — developing attention to compliance processes and record management. ▸ Coordinated between academic and administrative teams for institutional reporting requirements — building early stakeholder communication and cross-functional coordination skills. ▸ Gained ground-level exposure to healthcare institution operations — complementing clinical BDS training with an administrative lens that later shaped the consulting orientation of MHA studies.

Education

Master of Hospital Administration (MHA) — MBA-equivalent, KNSBM: School of Business Management, CSJMU Campus, Kanpur | UGC-Recognised, NAAC A++ Accredited, Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur

Bachelor of Dental Surgery, Maharana Pratap Dental College & Hospital, Kanpur (Affiliated to CSJMU), Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur