Headline

Senior Manager

About

Leading Dibber's daily operations, the focus is on quality management and fostering collaborative teams. At Freckled, the experience centered on driving operational efficiency and content delivery, where I managed Bangalore centers and led sales and content teams. These roles have sharpened skills in school management, curriculum development, and client onboarding. The core mission is to empower organizations with strategic and innovative approaches. By developing multimedia content and engaging with diverse stakeholders, the aim is to create environments that support growth and learning. With a focus on meticulous planning and customer service excellence, the commitment is to nurture spaces where educators and learners can flourish.

Location

Bengaluru

AI stack

claude

gemini

meta

metaai

openai

ChatGPT

Work experience

Unit Manager at Dibber, May 2023 - Aug 2023 · 4 mos, • Led daily operations at Dibber, ensuring quality management of the preschool. • Recruited, developed, and mentored staff to foster a collaborative team. • Managed budgets to meet financial targets and support school growth. • Engaged with parents to strengthen relationships and address concerns.

Centre Head – Operations and Delivery at Freckled, Jul 2022 - Feb 2023 · 8 mos, Bengaluru, Karnataka, India, • Managed operations of Bangalore centers, overseeing FrecklEd, IOAC, and School Age. • Led sales and content teams, ensuring seamless content delivery and operational efficiency. • Developed multimedia content, including videos, and presented periodic reports to management.

School Coodinator (School Head - BTP) at Vivero International Pre-school & Child Care, May 2019 - Aug 2022 · 3 yrs 4 mos, Bengaluru, Karnataka, India, • Supervised a team of 18 members, ensuring seamless operations and collaboration. • Planned and executed marketing activities to enhance school reputation and community engagement. • Managed financial responsibilities, including budgeting and revenue generation.

Administrative Coordinator at Suvisesha Gnana Peet, Jun 2016 - May 2019 · 3 yrs, Ramanagara, Karnataka, India, • Streamlined administrative workflows and implemented cost-reduction strategies to optimize resources. • Developed reporting procedures and revised systems for enhanced operational effectiveness. • Provided comprehensive training to administrative staff, fostering skill development and team performance.

Analyst Client Management at HSBC Global Banking and Markets, Nov 2010 - May 2016 · 5 yrs 7 mos, Bengaluru, Karnataka, India, • Managed onboarding requests for Global Banking and Markets clients, ensuring timely and accurate service delivery. • Prepared and presented case summaries and reports to business partners within agreed timelines. • Oversaw KYC and credit due diligence, client classification, legal capacity checks, account opening documentation, and data management across multiple systems.

Education

High secondary, ICSE, Baldwin Girls High School

Bachelor of Arts - BA, Journalism & Mass Communication, Periyar University