Diya Nicholas profile photo 1 on Tal

Diya Nicholas

Business Analyst (BDS) | Data-Driven Sales & Operations | Financial Services

Maharashtra

4+ years of work experience

Leading Financial Services Inc
Apr 20242 yrs 3 mosPresent

Pune, Maharashtra, India

• Supported B2B lead generation and account research for financial services clients • Analyzed sales data to identify high-intent prospects and growth opportunities • Coordinated with sales teams to improve outreach efficiency • Maintained CRM records and reporting dashboards
Prihoda Fabric Ducting and Diffusers
Aug 20239 mosApr 2024

Maharashtra, India

Tech Mahindra Business Services
Nov 20228 mosJun 2023

On-site

Keeping customers happy was the prime integral part of my job . As a frontline customer service representative I was entrusted to provide full end to resolution with follow up with customers.Serves customers by providing product and service information and resolving product and service problems. Accessing customer accounts by recording account information. Maintains customer records by updating account information. Resolved product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
THE WRITER'S COSMOS
Oct 20222 mosNov 2022

Pune, Maharashtra, India

Business & Digital Marketing Intern (Focus on analytics, research, performance tracking)
Decathlon Sports India
Feb 20225 mosJun 2022

Maharashtra, India

I am working at decathlon as an omni sport leader (OSL) of my sport.

Education

DR. D. Y. Patil Vidyapeeth (DPU)

Master of Business Administration - MBA, International Business

DR. D. Y. Patil Vidyapeeth (DPU)

20242 yrs2026

Bachelor of Business Administration - BBA, International Business

Karmel Vidya Bhavan Trust CHRIST College, Pune, Arts Science and Commerce College, Vadgaon Sheri, Pune 14

20193 yrs2022

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Headline

Business Analyst (BDS) | Data-Driven Sales & Operations | Financial Services

About

I work at the intersection of business development, data analysis, and client engagement. Currently, I support B2B sales and growth initiatives in the financial services space—using data, research, and structured outreach to identify opportunities, qualify leads, and support revenue teams. Previously, I’ve worked across: • Business coordination in manufacturing • Customer relations in enterprise environments • Early-stage digital marketing What I bring: • Strong quantitative and analytical thinking • Client-facing communication & negotiation • CRM, lead tracking, and reporting discipline • Ability to adapt across industries fast I’m actively exploring roles in: Business Analysis | B2B Sales | Operations | Growth 📩 Open to conversations, referrals, and opportunities.

Location

Maharashtra

Work experience

Business Development Analyst at Leading Financial Services Inc, Apr 2024 - Present · 2 yrs 3 mos, Pune, Maharashtra, India, • Supported B2B lead generation and account research for financial services clients • Analyzed sales data to identify high-intent prospects and growth opportunities • Coordinated with sales teams to improve outreach efficiency • Maintained CRM records and reporting dashboards

Business Coordinator at Prihoda Fabric Ducting and Diffusers, Aug 2023 - Apr 2024 · 9 mos, Maharashtra, India

Customer Relations Advisor at Tech Mahindra Business Services, Nov 2022 - Jun 2023 · 8 mos, On-site, Keeping customers happy was the prime integral part of my job . As a frontline customer service representative I was entrusted to provide full end to resolution with follow up with customers.Serves customers by providing product and service information and resolving product and service problems. Accessing customer accounts by recording account information. Maintains customer records by updating account information. Resolved product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Social Media Marketing Intern at THE WRITER'S COSMOS, Oct 2022 - Nov 2022 · 2 mos, Pune, Maharashtra, India, Business & Digital Marketing Intern (Focus on analytics, research, performance tracking)

OSL at Decathlon Sports India, Feb 2022 - Jun 2022 · 5 mos, Maharashtra, India, I am working at decathlon as an omni sport leader (OSL) of my sport.

Education

Master of Business Administration - MBA, International Business, DR. D. Y. Patil Vidyapeeth (DPU)

Bachelor of Business Administration - BBA, International Business, Karmel Vidya Bhavan Trust CHRIST College, Pune, Arts Science and Commerce College, Vadgaon Sheri, Pune 14

Diya Nicholas - Business Development Analyst in Maharashtra | Tal