Dixit Jain profile photo 1 on Tal

Dixit Jain

process associate at Mahaveer marketing

Bengaluru

4+ years of work experience

Mahaveer marketing
May 20223 yrs 4 mosAug 2025

Bengaluru, Karnataka, India

Mahaveer marketing
May 20223 yrs 2 mosJun 2025

On-site

professional with 3 years+ scaling a ₹25 Cr+ distribution business, leading 20-member teams, and delivering exceptional customer support and sales outcomes. My experience has honed my ability to coordinate billing, order dispatch, and sales operations seamlessly while developing strong communication, negotiation, and leadership skills. My approach is rooted in loyalty, persistence, and genuine care for delivering value—whether managing large teams, resolving customer issues, or digging deep into data for actionable insights. I believe in leading by example and staying adaptable in dynamic environments.
Mahaveer marketing
May 20223 yrs 2 mosJun 2025

Managed end-to-end billing and dispatch operations, ensuring 100% accuracy and timely delivery of client orders. Acted as the primary liaison between the sales team and operations, streamlining internal coordination to boost productivity. Built and maintained strong customer relationships, resolving issues with empathy and professionalism, leading to improved client retention. Played a key role in post-sales support, contributing to repeat business and long-term customer satisfaction.
Accenture
Jan 20211 yr 3 mosMar 2022

Bengaluru, Karnataka, India

Served as a multifaceted team member, exceeding the traditional scope of a compliance officer by taking on diverse responsibilities across departments. Managed and optimized the CRM system to ensure seamless customer data handling, accurate reporting, and efficient sales pipeline tracking. Provided high-level technical support for a major telecommunications network, troubleshooting complex issues and delivering fast, effective solutions to clients and internal teams. Actively supported the sales team with technical insights and backend system management, contributing to streamlined operations and improved customer satisfaction. Collaborated cross-functionally with compliance, technical, and sales departments to maintain regulatory standards while driving operational efficiency.
Accenture
Jan 20211 yr 3 mosMar 2022

Handled customer service requests (CSR), compliance tracking, and documentation for high-volume client accounts. Supported compliance verification and follow-ups to ensure adherence to internal and client standards. Contributed to sales generation through effective communication and needs-based solutions, helping the team surpass targets. Coordinated with cross-functional teams to streamline workflows and improve response times.

Education

Acharya Bangalore Business School

Bachelor of Computer Applications, Computer Science

Acharya Bangalore Business School

20173 yrs2020

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Headline

process associate at Mahaveer marketing

About

I’m a results-driven professional with 4.5+ years managing a ₹25 Cr+ distribution business, leading 20-member teams, and delivering exceptional customer support and sales outcomes. My experience has honed my ability to coordinate billing, order dispatch, and sales operations seamlessly while developing strong communication, negotiation, and leadership skills. I’m now shifting focus from pure sales to roles where I can leverage my analytical mindset, technical skills, and people management experience to solve complex business challenges. I hold a BCA degree (2020) and completed a Python course from IIT Bombay, and I’m skilled in Excel, Power BI, SQL, and Python. This equips me to analyze data, create meaningful reports, and support strategic decision-making. My approach is rooted in loyalty, persistence, and genuine care for delivering value—whether managing large teams, resolving customer issues, or digging deep into data for actionable insights. I believe in leading by example and staying adaptable in dynamic environments. I’m now seeking opportunities as a Business Analyst, Customer Success Manager, Project Manager, Data Analyst, or Reporting Analyst in India (Bangalore, Pune, or remote). I’m excited to bring my operational excellence, technical toolkit, and commitment to driving measurable results to a new team. Let’s connect to discuss how I can help solve your business problems and deliver meaningful impact.

Location

Bengaluru

Work experience

Process Associate at Mahaveer marketing, May 2022 - Aug 2025 · 3 yrs 4 mos, Bengaluru, Karnataka, India

Owner at Mahaveer marketing, May 2022 - Jun 2025 · 3 yrs 2 mos, On-site, professional with 3 years+ scaling a ₹25 Cr+ distribution business, leading 20-member teams, and delivering exceptional customer support and sales outcomes. My experience has honed my ability to coordinate billing, order dispatch, and sales operations seamlessly while developing strong communication, negotiation, and leadership skills. My approach is rooted in loyalty, persistence, and genuine care for delivering value—whether managing large teams, resolving customer issues, or digging deep into data for actionable insights. I believe in leading by example and staying adaptable in dynamic environments.

Owner at Mahaveer marketing, May 2022 - Jun 2025 · 3 yrs 2 mos, Managed end-to-end billing and dispatch operations, ensuring 100% accuracy and timely delivery of client orders. Acted as the primary liaison between the sales team and operations, streamlining internal coordination to boost productivity. Built and maintained strong customer relationships, resolving issues with empathy and professionalism, leading to improved client retention. Played a key role in post-sales support, contributing to repeat business and long-term customer satisfaction.

Business Development Executive at Accenture, Jan 2021 - Mar 2022 · 1 yr 3 mos, Bengaluru, Karnataka, India, Served as a multifaceted team member, exceeding the traditional scope of a compliance officer by taking on diverse responsibilities across departments. Managed and optimized the CRM system to ensure seamless customer data handling, accurate reporting, and efficient sales pipeline tracking. Provided high-level technical support for a major telecommunications network, troubleshooting complex issues and delivering fast, effective solutions to clients and internal teams. Actively supported the sales team with technical insights and backend system management, contributing to streamlined operations and improved customer satisfaction. Collaborated cross-functionally with compliance, technical, and sales departments to maintain regulatory standards while driving operational efficiency.

Business Development Intern at Accenture, Jan 2021 - Mar 2022 · 1 yr 3 mos, Handled customer service requests (CSR), compliance tracking, and documentation for high-volume client accounts. Supported compliance verification and follow-ups to ensure adherence to internal and client standards. Contributed to sales generation through effective communication and needs-based solutions, helping the team surpass targets. Coordinated with cross-functional teams to streamline workflows and improve response times.

Education

Bachelor of Computer Applications, Computer Science, Acharya Bangalore Business School