Headline

SWE @ ServiceNow

About

I build scalable, reliable platforms, from high-volume integrations to enterprise service portals. With 4+ years of experience, I’ve worked across the full lifecycle of software systems. At ServiceNow, I work in the Customer Service Management org, building highly scalable, configurable AI-powered widgets for B2B portals and workspaces. I take ownership of problems from first design sketch through shipped code, test coverage, and the real customer scenarios they’re meant to serve. Along the way, I’ve put AI to work on my own toolchain, using Claude and NowAssist Skill Kit to build agents that speed up development and automation. Previously at Anchanto, I led integrations with 20+ marketplaces, carriers, and SAP systems across APAC, serving 230+ B2B clients. I owned the full arc of that work: modelling the data, designing the architecture, sitting down with customers to understand what they actually needed, and then building high-throughput systems that covered those needs end to end.

Location

Hyderabad

AI stack

claude code

claude

notebooklm

windsurf

ChatGPT

Microsoft Copilot

Work experience

Software Engineer at ServiceNow, Apr 2025 - Present · 1 yr 7 mos, Hyderabad

Software Developer at Anchanto, Jun 2022 - Apr 2025 · 2 yrs 11 mos, Pune, Maharashtra, India

Software Developer Intern at Anchanto, Feb 2022 - Apr 2022 · 3 mos, Pune, Maharashtra, India

Education

Bachelor of Technology - BTech, Information Technology, Indian Institute of Engineering Science and Technology (IIEST), Shibpur