Headline

Product Manager | Product Operations | Project Management | E-commerce & Marketplace Operations | Catalogue Management | Process Improvement

About

Product and operations professional with experience in product management, e-commerce, marketplace operations and project execution. Currently, I lead product and operational initiatives at Riquid Technologies, covering product roadmap execution, Shopify catalogue management, vendor coordination, fulfilment workflows and KPI tracking. My work has supported 1,300+ orders within three months, 50% month-over-month growth and a platform user base of 14,000+. Previously at Amazon, I managed catalogue operations, ASIN backfilling and corrections, brand curation, ticket management, stakeholder escalations and process improvement. I also trained associates who achieved 110% productivity and 99.3% reliability. Key skills: Product Management, Product Operations, Project Management, E-commerce, Marketplace Operations, Catalogue Management, JIRA, Shopify, MVP Development, KPI Reporting, SOP Development and Stakeholder Management. Open to Product Manager, Product Operations Manager and Project Manager opportunities across industries.

Location

Bengaluru

AI stack

claude

gemini

DSPy

Mem

Microsoft Copilot

Work experience

Product Manager at Riquid Technologies Private Limited, Dec 2023 - Present · 2 yrs 11 mos, Bengaluru, *Lead product roadmap execution and e-commerce operations for Lemy.club. *Manage the Shopify storefront, product catalogue and new SKU onboarding. *Coordinate vendors, fulfilment centres and order-to-delivery workflows. *Developed SOPs and MIS tracking, supporting 1,300+ orders within three months and 50% month-over-month growth. *Built MVPs and analyzed customer feedback and KPIs to improve product features. *Helped grow the platform to 14,000+ users and reduce CAC to ₹7.03. *Managed the distribution of 5,200+ samples across 1,200+ PIN codes. *Onboarded five brands and maintained relationships with 18 brands

Health and well-being at Career Break, Oct 2023 - Dec 2023 · 3 mos, Belgaum, Karnataka

Catalog Specialist at Amazon, Aug 2019 - Oct 2023 · 4 yrs 3 mos, Bengaluru, Karnataka, India, *Ensured accurate and consistent catalogue data management to enhance customer experience. *Investigated and mitigated fraud through data analysis and process improvements, aligning with risk management strategies. *Mentored associates, driving productivity and achieving reliability targets. *Implemented quality control measures to reduce defect rates and improve operational efficiency.

Education

Professional Certification Program in Product Management (PCPPM), Product Management, Indian Institute of Management, Kozhikode

Bachelor of Computer Application, Computer Science, KLE Society’s R.L Science Institute, Belgaum