Headline

Strategic Product Leader | AI Transformation | Product Operations

About

I’m a Strategic Product Leader with 9+ years of experience across product discovery, product operations, business analysis, digital transformation, and AI-enabled product innovation. I enjoy working at the intersection of customer problems, business strategy, technology, and people — breaking complex problems down into structured approaches and turning them into solutions that teams can act on. In my current role at Clarivate, I lead Solution Analysis for Web of Science, partnering with product and technology leaders across multiple product squads. I have built and scaled the Solution Analysis function, established structured approaches to product discovery, and helped evolve the role from primarily supporting documentation to becoming a trusted product partner. A key area of my current focus is AI transformation. I have been exploring and building AI-enabled solutions that improve product discovery, customer insight analysis, and decision-making — including persona simulation and customer feedback intelligence capabilities. Across my career, I have worked across product discovery, subscription products, e-commerce, analytics, CRM, and enterprise technology. My strength is bringing structure to ambiguous problems, connecting different stakeholders, and creating clarity around what needs to be solved and how teams can move forward. I’m particularly interested in opportunities across Strategic Product, Product Operations, AI Transformation, and Product Leadership, where I can combine product thinking, structured problem-solving, and technology to create meaningful impact.

Location

India

AI stack

gemini

notebooklm

notion

perplexity

ChatGPT Images

Microsoft Copilot

Work experience

Manager, Solutions Analysis at Clarivate, Nov 2023 - Present · 3 yrs 1 mo, Chennai, Tamil Nadu, India, I lead Solution Analysis for Web of Science, partnering with Product and Technology leadership across multiple product squads to shape complex product initiatives and improve how teams discover, analyze, and solve customer problems. - Built and scaled the Solution Analysis function from 1 to 4 analysts, hiring three team members and establishing a standardized operating model across 7 product squads. - Partner with the Product Director and cross-functional teams across Product, Engineering, UX, Content, Customer Success, and Data Science to shape solutions before development. - Evolved the Solution Analyst role into a trusted product partnership, enabling analysts to take greater ownership of discovery, solution exploration, stakeholder alignment, and engineering handoffs. - Introduced a structured product discovery and solution analysis framework to create consistency in how problem statements are analyzed, solutions are explored, and requirements are prepared for delivery. - Transformed quarterly product planning by moving the process from Excel to Jira, improving cross-functional visibility and creating more capacity for Product Managers to focus on strategic planning. - Driving AI-enabled product transformation, including AI solutions for persona simulation and customer feedback intelligence to strengthen product discovery and decision-making.

Business Analyst at PureSoftware Ltd, Oct 2021 - Nov 2023 · 2 yrs 2 mos, Worked with product and technology teams on e-commerce initiatives, contributing across product discovery, requirements definition, solution design, and Agile delivery. - Collaborated with the Product Manager to shape configurable subscription capabilities for THG's e-commerce platform, researching subscription models and defining requirements across plans, frequency, pricing, pause, and cancellation journeys. - Contributed to product discovery and solution design by facilitating stakeholder discussions, translating business needs into user stories and acceptance criteria, and working with technology teams to evaluate implementation approaches. - Supported Agile delivery through backlog refinement, sprint planning, and ongoing collaboration with developers to clarify requirements and resolve understanding gaps during implementation. - Led discovery and solution design for a new e-commerce platform, analyzing the client's business model and competitors and translating business needs into functional and technical requirements before transitioning the initiative to delivery.

Business Analyst at BCS Technology International Pty Ltd, Jun 2019 - Oct 2021 · 2 yrs 5 mos, Gurgaon, India, Worked across analytics, pre-sales solution shaping, and airline technology, partnering with business and technology teams to translate business needs into practical solutions. - Led an analytics MVP for an Australian university, defining use cases around student retention and regional course demand, coordinating a three-member team, and building Power BI dashboards to translate data into actionable insights. - Worked closely with the Technical Director and technology teams on pre-sales solution shaping, analyzing client proposals, exploring solution approaches, estimating delivery effort, and developing client-facing proposals and presentations. - Supported airline technology products across areas including ticketing and crew management, analyzing customer issues and identifying targeted enhancements to existing systems.

Summer Intern at EY, Jun 2018 - Jul 2018 · 2 mos, Gurugram, Haryana, India, Worked on social media analytics initiatives, exploring how analytics and visualization could improve the quality, efficiency, and interpretation of client deliverables. - Implemented Social Media Analytics projects using Tableau to enhance reporting and deliverables. - Identified opportunities to use Tableau to improve analysis, interpretation, and efficiency of existing deliverables. - Conducted cost-benefit analysis to evaluate the potential value of Tableau adoption. - Used the Crimson Hexagon platform to analyze social media content and generate actionable insights.

Software Engineer at Tech Mahindra, Jul 2015 - Jul 2017 · 2 yrs 1 mo, Hyderabad, Worked as a Functional Analyst on a customized CRM solution for OTIS China, partnering with the Senior Business Analyst and client stakeholders to translate business needs into practical product and technology solutions. - Participated in client-facing discussions and product demonstrations, understanding customer needs and clarifying functional requirements. - Analyzed business requirements and evaluated whether needs could be addressed through configuration, customization, or new CRM features. - Created user stories and functional documentation and collaborated with the delivery team to shape practical solution approaches.

Education

Master of Business Administration - MBA, Department of Management Studies, IIT Delhi

Bachelor of Technology - BTech, Electronics and Communication Engineering, RGUKT Nuzvid