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Divya V

Quality Engineer | Playwright | API Testing | Healthcare & SaaS | Exploring AI Quality

Greater Chennai Area

6+ years of work experience

Zoho
Mar 20242 yrs 8 mosPresent

Chennai, Tamil Nadu, India

-> Delivered quality engineering for Zoho Flow, a SaaS integration and automation platform, supporting a fast release cadence with high reliability standards. -> Built and maintained Playwright (TypeScript) automation for 40+ connectors, increasing automation coverage by 40% across critical workflows and regression suites. -> Performed API, integration, and performance testing using JMeter, validating reliability, scalability, and behaviour of multiple connectors under production-like workloads. -> Planned and executed test strategies across exploratory, edge-case, and release-validation scenarios, contributing to 50+ successful product releases.
Tata Consultancy Services
Aug 20203 yrs 8 mosMar 2024

Chennai, Tamil Nadu, India

-> Delivered quality engineering for Cigna Healthcare, contributing to compliance-sensitive releases involving regulated, PHI-adjacent systems. -> Led a team of 4 QA associates and automated 2,550+ web and desktop test cases using Selenium, UFT, and RPA, significantly improving test coverage and efficiency. -> Identified 15+ automation opportunities and developed integration, functional, and regression automation frameworks, reducing manual effort. -> Built and maintained CI/CD pipelines and Git repositories, enabling reliable and scalable automated testing. -> Reduced testing timelines by 40%+ through in-sprint automation while maintaining zero production fallouts, and improved end-to-end customer data workflows through targeted automation.
Tata Consultancy Services
Jan 20203 mosMar 2020

Chennai, Tamil Nadu, India

Project : Automated Test Data Management Process • Developed an application for generating test data for Quality Assurance Tests. • Designed the standalone application using HTML,CSS & JS for frontend and Oracle, SQL for backend tables. • Took complete ownership of developed application and successfully participated in all stages of SDLC. • Provided a demo of application and participated in the deployment process.

Divya’s AI Stack

claude code
claude code
claude
claude
cursor
cursor
gemini
gemini
github copilot
github copilot

Education

Shanmugha Arts, Science, Technology and Research Academy

Bachelor of Technology, Computer Science and Engineering

Shanmugha Arts, Science, Technology and Research Academy

20164 yrs2020

CLASS XII, Computer Science

SBOA School & Junior College

20151 yr2016

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Headline

Quality Engineer | Playwright | API Testing | Healthcare & SaaS | Exploring AI Quality

About

I have 6+ years of experience in Quality Engineering across healthcare and SaaS, building software for both regulated, safety-critical environments and fast-moving cloud products. Those experiences taught me that quality isn't the enemy of speed - it's what makes speed trustworthy. Over the years, I've built and maintained automated testing frameworks using Playwright, TypeScript, Selenium, UFT, and Robot Framework, collaborating closely with engineering and product teams to build reliable software. Today, I'm expanding that foundation into AI quality by learning LLM evaluation, prompt regression testing, RAG evaluation, and AI reliability. I'm particularly interested in defining what "safe to ship" means for AI systems that don't produce the same output twice. I'm always happy to connect with professionals in Quality Engineering, AI & modern product development.

Location

Greater Chennai Area

AI stack

claude code

claude

cursor

gemini

github copilot

Work experience

Member of Technical Staff - Quality Analyst at Zoho, Mar 2024 - Present · 2 yrs 8 mos, Chennai, Tamil Nadu, India, -> Delivered quality engineering for Zoho Flow, a SaaS integration and automation platform, supporting a fast release cadence with high reliability standards. -> Built and maintained Playwright (TypeScript) automation for 40+ connectors, increasing automation coverage by 40% across critical workflows and regression suites. -> Performed API, integration, and performance testing using JMeter, validating reliability, scalability, and behaviour of multiple connectors under production-like workloads. -> Planned and executed test strategies across exploratory, edge-case, and release-validation scenarios, contributing to 50+ successful product releases.

Quality Engineer at Tata Consultancy Services, Aug 2020 - Mar 2024 · 3 yrs 8 mos, Chennai, Tamil Nadu, India, -> Delivered quality engineering for Cigna Healthcare, contributing to compliance-sensitive releases involving regulated, PHI-adjacent systems. -> Led a team of 4 QA associates and automated 2,550+ web and desktop test cases using Selenium, UFT, and RPA, significantly improving test coverage and efficiency. -> Identified 15+ automation opportunities and developed integration, functional, and regression automation frameworks, reducing manual effort. -> Built and maintained CI/CD pipelines and Git repositories, enabling reliable and scalable automated testing. -> Reduced testing timelines by 40%+ through in-sprint automation while maintaining zero production fallouts, and improved end-to-end customer data workflows through targeted automation.

Software Intern at Tata Consultancy Services, Jan 2020 - Mar 2020 · 3 mos, Chennai, Tamil Nadu, India, Project : Automated Test Data Management Process • Developed an application for generating test data for Quality Assurance Tests. • Designed the standalone application using HTML,CSS & JS for frontend and Oracle, SQL for backend tables. • Took complete ownership of developed application and successfully participated in all stages of SDLC. • Provided a demo of application and participated in the deployment process.

Education

Bachelor of Technology, Computer Science and Engineering, Shanmugha Arts, Science, Technology and Research Academy

CLASS XII, Computer Science, SBOA School & Junior College

Divya V - Member of Technical Staff - Quality Analyst in Greater Chennai Area | Tal