---
title: "Divya Jain - Process Associate – Tax & Document Validation in Chennai | Tal"
description: "Meet Divya Jain, MBA HR Graduate | HR Operations | HR Coordinator | HR Intern | Open to Work | Chennai & Remote. based in Chennai."
image: "https://tal.club/meet/divya-jain/share-image"
---

# Divya Jain on Tal

## Headline

MBA HR Graduate \| HR Operations \| HR Coordinator \| HR Intern \| Open to Work \| Chennai & Remote\.

## About

I am an MBA \(HR\) graduate with a strong interest in building my career in Human Resources, particularly in HR Operations and coordination roles\. I have prior experience working with international clients through live chat support, where I handled query resolution and ensured smooth communication\. This experience helped me develop strong coordination, problem\-solving, and communication skills in a fast\-paced environment\. I am especially interested in backend HR functions such as onboarding support, HR documentation, employee record management, and process coordination\. I prefer structured roles that focus on efficient execution of HR processes rather than calling\-intensive tasks\. As a fresher in the HR domain, I am eager to learn, adapt, and contribute to organizational processes while gaining practical exposure in core HR operations\. I am currently seeking opportunities as an HR Intern, HR Trainee, or HR Operations/Coordinator role in Chennai or remote settings\. Open to entry\-level HR opportunities and professional connections in the HR domain\.

## Location

Chennai

## Work experience

Process Associate – Tax & Document Validation at ADP, Dec 2023 \- Feb 2024 · 3 mos, India, ●Verified client\-submitted documents related to House Rent Allowance \(HRA\)\. ●Maintained accurate records of documents and ensured proper documentation handling\. ●Followed client company procedures, guidelines, and compliance requirements\. ●Supported backend processes with attention to detail and accuracy

Health and well\-being at Career Break, Aug 2022 \- Nov 2023 · 1 yr 4 mos

Customer Support Associate \(Live Chat\) at Sutherland, Sep 2021 \- Jul 2022 · 11 mos, Chennai, ●Handled 15–20 customer queries daily, increasing up to 30–40 chats during peak periods, ensuring timely resolution\. ●Assisted customers with issues related to Amazon orders through live chat support\. ●Identified problems quickly and provided effective solutions to enhance customer satisfaction\. ●Managed multiple chat interactions simultaneously in a fast\-paced environment\. ●Maintained communication quality standards and followed defined service protocols

## Education

Master of Business Administration \- MBA, Human Resources Management and Services, Madras University

Bachelor of Commerce \- BCom, Business/Commerce, General, Shri Shankarlal Sundarbai Shasun Jain College for Women

[View the original profile](https://tal.club/meet/divya-jain)

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