Headline

MBA HR Graduate | HR Operations | HR Coordinator | HR Intern | Open to Work | Chennai & Remote.

About

I am an MBA (HR) graduate with a strong interest in building my career in Human Resources, particularly in HR Operations and coordination roles. I have prior experience working with international clients through live chat support, where I handled query resolution and ensured smooth communication. This experience helped me develop strong coordination, problem-solving, and communication skills in a fast-paced environment. I am especially interested in backend HR functions such as onboarding support, HR documentation, employee record management, and process coordination. I prefer structured roles that focus on efficient execution of HR processes rather than calling-intensive tasks. As a fresher in the HR domain, I am eager to learn, adapt, and contribute to organizational processes while gaining practical exposure in core HR operations. I am currently seeking opportunities as an HR Intern, HR Trainee, or HR Operations/Coordinator role in Chennai or remote settings. Open to entry-level HR opportunities and professional connections in the HR domain.

Location

Chennai

Work experience

Process Associate – Tax & Document Validation at ADP, Dec 2023 - Feb 2024 · 3 mos, India, ●Verified client-submitted documents related to House Rent Allowance (HRA). ●Maintained accurate records of documents and ensured proper documentation handling. ●Followed client company procedures, guidelines, and compliance requirements. ●Supported backend processes with attention to detail and accuracy

Health and well-being at Career Break, Aug 2022 - Nov 2023 · 1 yr 4 mos

Customer Support Associate (Live Chat) at Sutherland, Sep 2021 - Jul 2022 · 11 mos, Chennai, ●Handled 15–20 customer queries daily, increasing up to 30–40 chats during peak periods, ensuring timely resolution. ●Assisted customers with issues related to Amazon orders through live chat support. ●Identified problems quickly and provided effective solutions to enhance customer satisfaction. ●Managed multiple chat interactions simultaneously in a fast-paced environment. ●Maintained communication quality standards and followed defined service protocols

Education

Master of Business Administration - MBA, Human Resources Management and Services, Madras University

Bachelor of Commerce - BCom, Business/Commerce, General, Shri Shankarlal Sundarbai Shasun Jain College for Women