Headline

Coordinator - Customer Service @ Hapag-Lloyd | QSC Mumbai

About

With 4+ years of experience in the logistics and supply chain industry, I specialize in export operations, documentation, and customer service. My role has allowed me to gain a comprehensive understanding of the end-to-end export process, from documentation accuracy to shipment coordination. I work extensively with international freight forwarding and global partners, ensuring shipments move efficiently while meeting compliance requirements and operational timelines. My approach combines attention to detail, proactive communication, and operational reliability to support smooth trade flows and strong customer relationships.

Location

Mumbai Metropolitan Region

AI stack

claude

deepseek

gemini

grok

meta

metaai

Work experience

Customer Service Coordinator at Hapag-Lloyd AG, Jun 2026 - Present · 4 mos, Mumbai, Maharashtra, India

Customer Service Executive - Export at Total Transport Systems Limited, Apr 2025 - Jun 2026 · 1 yr 3 mos, Mumbai, Maharashtra, India

Export Documentation & CS Executive at TSS Supply Chain Logistics Pvt Ltd, Apr 2022 - Apr 2025 · 3 yrs 1 mo, India

Education

Bachelor of Management Studies, Human Resources, KSDS MODEL COLLEGE, DOMBIVLI