---
title: "Divya Velicherla - Team Lead in Bengaluru | Tal"
description: "Meet Divya Velicherla, Team lead based in Bengaluru."
image: "https://tal.club/meet/divya-24/share-image"
---

# Divya Velicherla on Tal

## Headline

Team lead

## Location

Bengaluru

## Work experience

Team Lead at Cognizant Technology Solutions India Private Limited \(CTS\), May 2022 \- Present · 4 yrs 2 mos, Chennai, Tamil Nadu, India, Lead a team of 20, guide cross functional teams and manage 2 key accounts\. Monitor and improvise the qualitative and quantitative production\.

Project Management Office at Cognizant Technology Solutions India Private Limited \(CTS\), Feb 2012 \- Jun 2026 · 14 yrs 5 mos, Develop and implement programme plans, schedules, and resource allocation strategies in collaboration with cross\-functional teams\. Facilitate communication between stakeholders, including senior management, clients, and vendors, to ensure transparency and alignment\. Monitor project progress, identify risks, and implement mitigation plans to address issues proactively\. Design, implement, and enhance PMO frameworks, policies, and procedures Drive continuous improvement initiatives to enhance programme delivery and client satisfaction\. Coordinated with internal and external stakeholders for requirement gathering, scope definition, and risk assessment\. Develop and maintain project dashboards, KPIs, and status reports Prepared and presented regular status reports to leadership and clients\.

Annuity Specialist at Cognizant Technology Solutions India Private Limited \(CTS\), Feb 2012 \- Jan 2021 · 9 yrs, Manage wealth management operations with a focus on both variable and fixed annuity products\. Conduct RCA reviews and develop corrective action plans to address customer dissatisfaction\. Oversee fund processing activities, including EFT/ACH/Wire setups and commission management\. Ensure process quality in alignment with client CTQs and audit requirements\. Train and mentor team members on end‑to‑end processes to enhance competency and productivity\. Maintain operational reports, including daily production reports, trackers, PSR \(Project Status Report\), FMEA, SIPOC, and other relevant documentation\. Match confirmations in accordance to the standard operating procedures\. Maintaining reports \- Daily report, Production tracker, Preparing PSR \(Project Status Report\), FMEA, SIPOC, etc\.

Customer Service Team Lead at Cognizant, May 2022 \- Present · 4 yrs 2 mos, India

## Education

Master of Business Administration, Finance, General, Audisankara Polytechnic :: Gudur

[View the original profile](https://tal.club/meet/divya-24)

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