Headline

Education Specialist EMEA Executive Operations- Learning

About

Graduating with a B.Tech in Electrical, Electronics, and Communications Engineering from Mody University, I serve as an Education Service Advisor at Blue Yonder, where I leverage my expertise in training operations and LMS administration. My role involves managing session scheduling, roster management, and learner onboarding to ensure a seamless training experience. Working collaboratively with customers, trainers, and internal delivery teams, I contribute to the smooth execution of global training programs. At Blue Yonder, I’ve supported the optimization of training processes by administering learner registrations, attendance tracking, and certification management. My motivation lies in fostering strong stakeholder relationships while contributing to organizational goals. With a passion for empowering teams and learners, I aim to drive impactful training solutions that align with organizational values and foster professional growth.

Location

Noida

Work experience

Education Service Advisor at Blue Yonder, Jul 2023 - Present · 3 yrs

Operations Executive at Blue Yonder, Jul 2023 - May 2026 · 2 yrs 11 mos, Managed end-to-end training operations through LMS and TDP platforms, including session scheduling, roster management, trainer coordination, and training tracking. Coordinated with customers, instructors, and internal delivery teams to ensure seamless execution of global training programs. Administered LMS activities including learner registrations, attendance tracking, certification management, and training environment readiness. Supported learner onboarding and ensured timely communication regarding schedules, joining instructions, and course completion. Served as the primary point of contact for customers, instructors, and internal stakeholders for training delivery and operational support. Managed customer communication related to training schedules, onboarding, invoice queries, and program deliverables. Collaborated with Education Sales and project teams to support resource planning and upcoming training engagements. Managed revenue forecasting, billing submissions, POD processing, and monthly operational reporting activities. Maintained accurate training completion data for revenue recognition and financial reporting. Performed revenue reconciliation by aligning instructor hours, operational records, and billing data. Improved operational efficiency by streamlining training workflows and stakeholder communication processes. Ensured data accuracy across LMS, TDP, and reporting systems through regular monitoring and coordination. Managed multiple operational projects and supported global training delivery activities across cross-functional teams. Supported Statement of Work (SOW) creation, Change Requests (CR), approval workflows, and contract documentation processes.

Senior Associate- New Initiatives at Unacademy, Jun 2022 - Jun 2023 · 1 yr 1 mo

Senior Associate at Unacademy, Jun 2022 - Mar 2023 · 10 mos, Identified, evaluated, and on boarded educators for multiple academic programs. Managed end-to-end educator operations including onboarding, coordination, and support activities. Worked on the College Counselling Project by collaborating with colleges and external stakeholders to support partnerships and engagement initiatives. Coordinated operational activities and ensured smooth communication between educators and internal teams.

Associate- Teacher Training & Assessment/supply at Udayy, Jun 2021 - May 2022 · 1 yr

Associate at Udayy/ZeZe, Jul 2021 - Apr 2022 · 10 mos, Managed teacher recruitment, onboarding, and professional development initiatives. Designed and delivered training programs focused on communication skills, student engagement, and international teaching methodologies. Conducted classroom evaluations and provided coaching, mentoring, and performance feedback to improve teaching effectiveness. Supported content planning and teaser development initiatives for the ZeZe application.

Director at WhiteHat Jr, Feb 2020 - Nov 2021 · 1 yr 10 mos

Director Instructor at WhiteHat Jr, Feb 2020 - Jun 2021 · 1 yr 5 mos, India

Education

Bachelor of Technology, Electrical, Electronics and Communications Engineering, Mody university of science and technology

High School Diploma, Aditya Birla