Headline

Director of Product @ Zynga | Platform, Developer Experience & Internal Tools | Scaling 30+ game studios | People Leader | Ex - GE Healthcare

About

I build the platforms that let product and engineering teams move faster. Over 14 years in Product, I've focused on internal platforms, developer experience, and operator tools that cut toil and unlock scale. The teams who build on my platforms are my customers, and their velocity is my metric. At Zynga, I lead platform products serving 30+ game studios globally. A few highlights: → Cut new game onboarding from 2–4 weeks to 2–3 hours with a self-serve automated workflow across infrastructure, IT, and base game features (compliance, identity, analytics). → Led a 2.5-year rebuild of Zynga's internal marketing communications platform — $700K in contract savings, $340K in annual cost reduction, and $800K in incremental revenue from triggered campaigns across 30+ games. → Took over a delayed ML localization platform and shipped it on schedule, cutting translation cost and time while keeping humans in the loop for quality. → Currently lead the Platform Systems team: cloud, Kubernetes, and build engineering products focused on developer productivity. Before Zynga, I spent 5 years at GE — a Staff Technical PM at GE Healthcare running a global pricing platform with 10,000+ commercial users, and GE's IT Leadership Program across 4 cross-business rotations. I'm a people manager who's led multi-pod teams, with a software engineering background (Oracle, Verizon) that lets me go deep with technical teams.

Location

Greater Bengaluru Area

AI stack

claude code

claude

gemini

notebooklm

Work experience

Director of Product at Zynga, Apr 2025 - Present · 1 yr 5 mos, Hybrid, Lead a platform product team of 3 product and 10+ cross-functional teams across 4 pods serving 30+ game studios globally. Set product vision and strategy, coach and grow PMs, and align distributed product and engineering teams. Manage senior stakeholders across engineering, infrastructure, FinOps, legal, and studio leadership and use a software engineering background to go deep with technical teams on architecture and trade-offs. - Platform Systems Team (Apr 2026 – Present) Own cloud infrastructure, Kubernetes, and build-engineering products driving developer productivity across 30+ studios. Leading post-merger product consolidation — rationalising overlapping platform services, eliminating duplication, and aligning multiple engineering and product organisations on shared priorities. - Central Technology Tools Team (Apr 2025 – Mar 2026) Game Launch Platform: Set the strategy and shipped a self-serve automated onboarding workflow integrating infrastructure, compliance, identity, analytics, IT, and legal — cutting new game onboarding from weeks to under 2 hours. MVP live in production. Developer Portal: Defined strategy and led execution of Zynga's internal developer portal — product discovery, API docs, onboarding flows, and incident visibility for 30+ game studio teams. Localization Platform: Rescued a stalled program and delivered on schedule. Built an ML-powered translation pipeline with human-in-the-loop QA cutting cost and turnaround time while maintaining content quality across studios. Cost Optimisation: Partnered with FinOps and engineering to cut platform service costs by 60%, delivering ~$230K in annual savings.

Lead Product Manager at Zynga, Oct 2022 - Mar 2025 · 2 yrs 6 mos, Hybrid, Led a multi-pod platform product organization of 10+ products serving 30+ game studios globally. Managed product owners, UX designers, and cross-functional delivery teams across 3 pods. Key work: - Mercury Platform (2 year program): Led the complete front-end, back-end, and feature-set revamp of Zynga's marketing communications platform — serving millions of players daily across 30+ games. Program delivered $700K in contract savings and drove $340K in additional annual savings and unlocked $800K in incremental revenue with 12M new game sessions/year through triggered campaigns. Shipped AI features: intelligent time-send and quick template creation. - DSA Compliance: Delivered Digital Services Act compliance features across 30+ games under tight regulatory timelines — preventing potential fines of up to 6% of global annual turnover. - Marketing Opt-In: Led global GDPR marketing opt-in rollout across 20+ games and 50+ countries in two phases. Improved player opt-in rates by simplifying email collection and enhancing UX for VIP players. - Self-Suspension: Reduced player self-suspensions by 40% by redesigning the suspension flow with granular options and duration flexibility — protecting ~$2.1M in potential revenue. - ML Recommendations: Resolved a cold-start failure in the recommendation engine that left new players with empty game suggestions. Built an Elasticsearch-powered fallback — reducing empty result rate by 10% across the player base.

Senior Product Manager at Zynga, Apr 2020 - Sep 2022 · 2 yrs 6 mos, Bengaluru, Product lead for Zynga's Messaging, Compliance, and Social product suite — 12+ products and services serving game studios globally as part of the Central Technology platform team. - Owned product strategy, roadmap, competitive analysis, and KPI definition across the platform portfolio, onboarding game studios onto shared services. - Established the foundation for what became Zynga's marketing communications platform — defining requirements, prioritising the backlog, and aligning studio stakeholders on a single platform standard.

Senior Product Manager at Drivezy, May 2019 - Mar 2020 · 11 mos, Bengaluru, Karnataka, India, Product lead for 2 and 4-wheeler rental web and PWA platforms. Managed a cross-functional team of 20 — product owners, engineers, UX designers, and QA. Led integrations with PhonePe, Paytm, and Truecaller enabling one-click seamless login. Redesigned core booking flows: doorstep delivery, vehicle availability, co-drivers, and flexible packages.

Staff Technical Product Manager at GE Digital, Apr 2018 - Apr 2019 · 1 yr 1 mo, Bengaluru Area, India, - Global product owner for Pricing & Quoting modules on Apttus CPQ tool on Salesforce with 5000+ commercial users - Program managing multiple pricing initiatives: Real-time Deal Guidance, List Price Master & Variable Compensation - Collaborating with Mckinsey to attack the problem of price erosion in USCAN and Europe region by provide real time Pricing guidance to help Salesreps to create quotations with discounts optimum for both GE as well as customers - Leading the migration of a multi-regional List Price Master implementation with real time integrations with ERP/transactional systems to retire legacy mainframe solutions and provide enhanced user experience

Senior Technical Product Manager at GE Digital, Feb 2017 - Mar 2018 · 1 yr 2 mos, Bengaluru Area, India, - Leading a team of 15 members to design, develop, test & deliver CPQ functionality every 8 weeks following Agile - Driving Multiple workstreams for Pricing on CPQ: Deal & Margin Analysis, What-if Analysis, Incentives, Promotions Pricing & Cost Models, Reporting, Pricing Adjustments, FX Adjustments, Upsell & Cross Sell. - Redesigned processes for both customer quote template creations on X-author tool and Admin user stories on Salesforce Platform which successfully brought in transparency, accountability and timeliness for global stakeholders

Solution Architect at GE Healthcare, Aug 2016 - Jan 2017 · 6 mos, Bengaluru Area, India, - Product Owner for CFD (Customer Facing Document) of the GE Healthcare Apttus CPQ Program - Create & design user stories, maintain product backlog & drive feature implementation using agile & scrum technologies - Established a new Salesforce administration process to streamline admin stories creation, prioritization, development and release using sprint planning - Led the design & creation of data dictionaries & global templates which led to a significant reduction of time in agreement and proposal generation for Healthcare Business by the regional CFD admin teams

Information Technology Leadership Program Member at GE, Jun 2014 - Jul 2016 · 2 yrs 2 mos, Bengaluru Area, India, Information Technology Leadership Program (ITLP) is a 2 year rotational program consisting of 4 six month rotations across GE Businesses that allows one to gain exposure to diverse GE businesses and Technology areas. - 4th Rotation I GE Healthcare I VMO/GAMS Strategic Initiatives Lead •Driving the GEHC Org wide initiative to implement a Vendor Performance Framework and Should Cost framework • GEHC close leader for May month and driving initiatives to improve performance of systems in close process - 3rd Rotation I GE Healthcare I Service Analytics Project Manager & Mobility Lead: •Requirements analysis, design & development of real-time, automated Reporting & Analytics solution for Services business to analyze opportunities •Led the project independently to deliver 11 reports, 28 visualizations for a user base of 40 •Revamped GEHC engagement & collaboration portal ‘Adda’ to deliver a responsive website and an iOS app with a simple and a user friendly GUI. - 2nd Rotation I GE Oil & Gas I SAP ERP Data Manager : •Led a 9 member team to execute data migration efforts & UAT for 2 sites in China for Project ONE •Led the data change control board meetings, prepared & communicated master data scorecards for various sites undergoing migration and conducted data governance for sites already live on SAP - 1st Rotation I GE Lighting I BPM Implementation Lead : •Led a team of 5 for migration of 4 critical business processes from K2 .NET to K2 Blackpearl BPM platform for China region •Streamlined internal process and introduced best practices for source code management and defect management Recognitions received: •3 GE Above & Beyond Bronze awards for leading Global Initiatives Group(GIG),GEHC HealthAhead and quater close initiatives respectively •GE Above and Beyond Bronze Award for M&C business Balance score-card development •Best Project &Quiz Master - Global Bootcamp (Cincinnati, US) - Aug'15

Education

Master of Management, General Management, IIT Bombay - Shailesh J. Mehta School of Management

Bachelor of Engineering (B.E.), Instrumentation and Control, Netaji Subhas Institute of Technology