Headline

Data Analyst | Deloitte Data Analytics Job Simulation participant with forage |Strong in SQL, Python, Tableau & Data Visualization | Passionate About Turning Data into Actionable Insights

About

I’m Dishant Dey, a Master of Computer Applications (MCA) student with a strong passion for data analytics, machine learning, and software development. With a Bachelor’s in Computer Applications and a solid foundation in programming, databases, and system design, I’m focused on building data-driven solutions that create real impact. I enjoy exploring patterns in data, solving complex problems, and transforming insights into smart decisions. My technical toolkit includes Python, SQL, Tableau, Power BI, MS Excel, and foundational ML libraries like Scikit-learn and NumPy. I’m also comfortable working with Java and database systems, and I continuously strive to expand my skillset through hands-on learning and certifications. 🧠 I value curiosity, clarity, and collaboration — and I’m always looking to grow through new challenges and meaningful work. Whether it’s analyzing customer behavior, automating processes, or developing intuitive interfaces, I’m excited by opportunities where technology meets real-world application. 📈 Currently seeking opportunities in data analytics, business intelligence, or consultant roles where I can learn, contribute, and grow with the team. Let’s connect and explore ideas, opportunities, and learning together!

Location

Kolkata

Work experience

Customer Support Executive at SB Infowaves, Mar 2026 - Present · 4 mos, Kolkata, West Bengal, India, Customer Support Executive (Chat Support) – Garena Free Fire Provided real-time chat support to players, resolving queries related to account access, in-game issues, and payment concerns Assisted users with login problems, account recovery, and gameplay-related troubleshooting Maintained high customer satisfaction by delivering prompt, accurate, and polite responses Handled multiple chat sessions simultaneously while ensuring quality and efficiency Escalated complex issues to higher support teams following proper procedures Ensured adherence to company policies and data privacy standards

Deloitte Australia - Data Analytics Job Simulation at Forage, Jul 2025 - Jul 2025 · 1 mo, remote, Completed a Deloitte job simulation involving data analysis and forensic technology Created a data dashboard using Tableau Used Excel to classify data and draw business conclusions

Education

Master of Computer Applications - MCA, Computer Applications, Sister Nivedita University

Bachelor of Computer Application, Computer Application, Techno Main - Salt Lake