Cloud Operations Engineer | AWS · Azure · Monitoring · Incident Management | Growing into DevOps & Cloud Engineering | Happiest Minds Technologies Limited

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bachelor of Engineering, Information Science/Studies
nitte meenakshi institute of technology
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I'm a Cloud Operations Engineer with 3+ years of experience supporting and monitoring AWS and Azure infrastructure in production, SLA-driven environments. My strengths are in keeping systems healthy — monitoring, incident response and patching. I've worked closely with DevOps and infrastructure teams, which has given me solid exposure to CI/CD pipelines, cloud architecture, and tools like Terraform, even as I look to grow my hands-on build experience.
Karnataka
Cloud Engineer (L1 Support & Cloud Operations) at Happiest Minds Technologies, May 2022 - Jan 2025 · 2 yrs 9 mos, Bengaluru, Karnataka, India, • Monitored and maintained AWS and Azure cloud environments, ensuring high availability and performance in SLA-driven production setups. • Supported CI/CD pipeline operations using Azure DevOps — monitored pipeline runs, triaged failures, and coordinated with dev teams for resolution. • Administered Linux servers across production and staging environments — performed regular patching, upgrades, and system health checks. • Configured and monitored alerting frameworks using Azure Monitor and Log Analytics for proactive issue detection. • Maintained secure VPC environments — worked with security groups, NACLs, and IAM configurations under guidance of senior engineers. • Gained working exposure to Terraform by reviewing and understanding IaC configurations used by the infrastructure team. • Collaborated with cross-functional teams and client stakeholders to ensure smooth operations, clear communication, and issue resolution. • Supported production incidents end-to-end — triage, escalation coordination, RCA documentation, and client updates.
Engineer | IMSS at Happiest Minds Technologies, Oct 2021 - May 2022 · 8 mos, Bengaluru, Karnataka, India
Bachelor of Engineering, Information Science/Studies, nitte meenakshi institute of technology