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Facility Manager | Hospital Administration | Healthcare Operations | Billing & Patient Coordination

About

🏥 Facility & Administration Manager | Healthcare Operations | Vendor Management | Compliance With nearly 10 years of progressive experience in Facility Management and General Administration — primarily in healthcare and oncology environments — I bring a strong track record of managing full-spectrum operations that keep medical centres running smoothly and efficiently. Throughout my career at leading oncology centres in Mumbai, including Sunact Cancer Institute and Sunrise Oncology Center, I have successfully handled: ✅ End-to-end facility & administrative operations ✅ Vendor development, AMC contracts & procurement ✅ Budgeting, cost control & monthly MIS reporting ✅ Government licensing, fire safety & compliance audits ✅ Patient billing, insurance coordination & financial counselling ✅ Housekeeping, pantry & security staff supervision ✅ HR coordination — attendance, leave & salary management I thrive in fast-paced, patient-centric environments where attention to detail, cross-functional coordination, and problem-solving are critical. My experience spanning MNCs, NGOs, and healthcare organisations has given me a versatile, well-rounded approach to administration and operations.

Location

Mumbai Metropolitan Region

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Work experience

Facilities Manager at SUNACT Cancer Institute, Mar 2025 - Present · 1 yr 5 mos, Mumbai

Facilities Manager at Sunact Cancer Institute Pvt. Ltd., Mar 2025 - Present · 1 yr 5 mos, Admin & Facility Management 1. Supervise the maintenance of administrative records; keep all files updated with proper naming conventions. 1. Look after visiting cards, letterheads, and ID cards for the centre. 1. Maintain AMC records for centre equipment (PC, printers, phones, AC) and schedule periodic maintenance activities for pest control, water purifiers, and AC. 1. Ensure audit compliance for fire safety and electrical systems; handle and maintain all types of government licenses. 1. Prepare quotations and purchase orders (POs) for all admin-related requirements. 1. Assist and support front desk management in handling visitors and patients; supervise and manage administrative operations of the department. 1. Order and maintain stationery stock; keep records of POs and requisitions; arrange visiting cards as needed. 1. Handle centre petty cash and maintain payment voucher files; check, receive, and record incoming materials and forward bills to the finance department. 1. Maintain monthly vendor invoices and forward to finance for payment processing; take care of AMC contracts and vendor payments. 1. Organise birthday, new joiner, and farewell celebrations; arrange social events such as team lunches and Diwali gifts. 1. Supervise housekeeping and pantry staff; maintain cleanliness throughout the entire centre. 1. Handle work desk allocation across departments as required. 1. Maintain vendor management for admin and facility department; monitor office supply inventory and procure new material within budgetary constraints. 1. Prepare budgeting and cost control reports against approved budgets; submit monthly MIS to management. 1. Coordinate with the insurance team for patient insurance queries and cashless processes. 1. Check and verify outside consultant monthly patient lists and forward to the concerned department. 1. Maintain staff attendance and leave records; resolve salary queries in coordination with the finance team. 1. Coordinate with IT

Facilities Manager at Sunrise Oncology Center, Nov 2023 - Mar 2025 · 1 yr 5 mos, 1. Managed end-to-end facility operations of an oncology centre, maintaining administrative records, files, and compliance documents. 1. Ensured timely renewal and upkeep of all government licenses and coordinated fire safety and electrical audit compliance. 1. Oversaw vendor management, AMC contracts, and payments; handled petty cash and procurement. 1. Maintained staff attendance records and coordinated with finance for salary queries. 1. Supported patient insurance coordination and financial counselling; updated consultant-wise patient tracker. 1. Supervised housekeeping and pantry staff; maintained cleanliness throughout the centre.

Administrative Specialist at Mumbai Oncocare Centre Pvt. Ltd., May 2020 - Aug 2023 · 3 yrs 4 mos, 1. Administered daily operations of the oncology centre including documentation, procurement, and facility maintenance. 1. Managed government licenses, compliance documentation, and audit requirements for fire safety and electrical systems. 1. Handled petty cash, vendor payments, AMC records, and budgeting; prepared and submitted MIS reports to management. 1. Coordinated patient insurance queries, cashless processes, and outside consultant monthly lists. 1. Supervised housekeeping and canteen staff; organised staff engagement events and social activities. 1. Maintained staff attendance, leave records, and resolved salary queries in coordination with finance. 1. Sent reference mails to concerned doctors as required.

Centre Admin at Mumbai Oncocare Center, May 2020 - Jul 2023 · 3 yrs 3 mos, Mumbai

Education

T.Y. B.Com (Commerce), University of Mumbai

Advanced Certificate Course in Human Resource Management, Welingkar Institute of Management