Headline

Analyst @ Accenture | Executive MBA - IIM Indore | BTech. in Information Technology

About

Detail-oriented Analyst with 3 years of experience driving efficiency and customer satisfaction in IT operations and analytics. Strong expertise in after sales process analysis, stakeholder engagement, and operational improvements using data-driven methods. Adept at translating technical findings into actionable strategies. Currently pursuing an Executive MBA from IIM Indore to enhance strategic impact in cross-functional environments. Tools & Technologies : SQL | Excel (Advanced) | Power BI | VBA | Power Query | Microsoft 365 | Project Management | Data Management | Tableau | Risk Analysis | Sharepoint Administrator | Python | Business Analysis | Presentation Skills | Team Management | Financial Analysis | Customer & Relationship Management | Cross-Functional Team Collaboration | Leadership Skills | Business Operations | Problem Solving | Microsoft Office Suite | BI tools | Stakeholder Management | Technical Support | Jira | ServiceNow | Microsoft Project | Generative AI assistants

Location

Kolkata

Work experience

Infra Managed Service Analyst at Accenture, Dec 2024 - Present · 1 yr 6 mos, Kolkata, West Bengal, India

Associate Software Engineer at Accenture, Dec 2022 - Dec 2024 · 2 yrs 1 mo, Kolkata, West Bengal, India

Graphic Design Intern at WiTech (Women in Technology), Jul 2020 - Oct 2020 · 4 mos

Python Development Intern at WEALTHY WASTE, Jul 2020 - Aug 2020 · 2 mos

Education

MBA, EMP- Masters of Management Studies, Indian Institute of Management, Indore

Bachelor of Technology - BTech, Information Technology, Institute of Engineering & Management, Kolkata

Public links

github: https://github.com/diptashreepaul09