Dipanshi Sharma
open to work
Madhya Pradesh
7+ years of work experience
Dec 20223 yrs 7 mosPresent
Managed backend client operations, policy servicing, and account reconciliations. Implemented process improvements that enhanced client retention by 25% over three years. Collaborated with data and finance teams to ensure accuracy of client and revenue records. Conducted business reviews to identify upselling and cross-selling opportunities, leading to a 15% increase in revenue per account. Supported backend operational audits and maintained compliance with internal policies. Trained and mentored new team members on backend processes and data accuracy standards.
Dec 20221 yr 10 mosSep 2024
Bhopal, Madhya Pradesh, India
looking and managing partners sales
May 20194 yrs 1 moMay 2023
May 20192 yrs 10 mosFeb 2022
Handled backend financial operations including account processing, reconciliation, and reporting. Ensured end-to-end accuracy in monthly closing, balance sheet preparation, and compliance checks. Monitored data integrity across Finacle and internal MIS systems. Spearheaded process improvement initiatives reducing operational turnaround time by 15%. Conducted employee training that improved accuracy and productivity by 20%. Assisted in audit preparation and documentation, ensuring strict adherence to RBI and bank compliance norms.
May 20182 mosJun 2018
Bhopal, Madhya Pradesh, India
It enhanced my skill to understand customer behaviour and to manage , coordinate with the staff .
Apr 20182 mosMay 2018
Bhopal Area, India
Education
Master of Business Administration - MBA, Accounting and Finance
Institute of Professional Education and Research (IPER), Bhopal
20172 yrs2019
Bachelor of Commerce - BCom, Accounting and Finance
Sarojini Naidu Degree & P.G College for Women
20143 yrs2017
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