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Dipanjan Das

Director – Product Management | 25+ years experience | RCS Business Messaging| cPaaS and Conversational AI | AI Product Strategy | GenAI & Agentic AI | Enterprise SaaS | Product Commercialization | Go-to-Market Strategy

Greater Bengaluru Area

16+ years of work experience

Gupshup
Oct 20215 yrsPresent

• Spearheaded the long-term product roadmap for Gupshup's global RCS platform, driving innovation in messaging solutions. • Enhanced customer engagement and operational efficiency through the integration of Conversational AI technologies. • Collaborated with cross-functional teams to ensure alignment and execution of product strategies, fostering a culture of innovation.
Dotgo
Sep 20174 yrs 1 moSep 2021

Bangalore

I defined the product vision and commercialization strategy for enterprise messaging platforms, including SMS, Voice, and RCS. I identified RCS as a strategic business opportunity and established relationships with over 30 telecom operators, expanding the enterprise messaging business across more than 50 countries. Achievements: I successfully positioned the RCS platform for global market growth and secured a landmark partnership with Vi RBM, reinforcing market leadership in enterprise messaging.
Kirusa
Jul 20134 yrs 3 mosSep 2017

I led the Voice SMS and Voicemail product portfolio for telecom operators across multiple African markets. My role involved managing end-to-end product planning and customer engagement to enhance product adoption and revenue realization. Achievements: I successfully improved platform capabilities and supported continuous product evolution through collaboration with engineering teams.
HCL Technologies
Jul 20112 yrsJun 2013

Bengaluru, Karnataka, India

I managed strategic customer programs and delivery governance for large-scale enterprise engagements, leading cross-functional teams to deliver technology solutions aligned with customer expectations. Achievements: I ensured successful delivery of technology solutions that met business objectives and customer needs.
HCL Technologies
May 20101 yr 1 moMay 2011

Greater Hyderabad Area

I led product requirements definition for Microsoft Bing Visual Search, translating business needs into scalable product capabilities through collaboration with engineering and business stakeholders. Achievements: I successfully delivered product enhancements across various domains, improving overall product performance.

Dipanjan’s AI Stack

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Education

Indian Institute of Management, Lucknow

PGDM, General Management

Indian Institute of Management, Lucknow

20091 yr2010
Indian Institute of Technology, Kharagpur

B Tech, Electrical Engineering

Indian Institute of Technology, Kharagpur

19954 yrs1999

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Headline

Director – Product Management | 25+ years experience | RCS Business Messaging| cPaaS and Conversational AI | AI Product Strategy | GenAI & Agentic AI | Enterprise SaaS | Product Commercialization | Go-to-Market Strategy

Location

Greater Bengaluru Area

AI stack

aistudio

claude code

claude

cursor

Work experience

Director Product Management at Gupshup, Oct 2021 - Present · 5 yrs, • Spearheaded the long-term product roadmap for Gupshup's global RCS platform, driving innovation in messaging solutions. • Enhanced customer engagement and operational efficiency through the integration of Conversational AI technologies. • Collaborated with cross-functional teams to ensure alignment and execution of product strategies, fostering a culture of innovation.

Director Product Management at Dotgo, Sep 2017 - Sep 2021 · 4 yrs 1 mo, Bangalore, I defined the product vision and commercialization strategy for enterprise messaging platforms, including SMS, Voice, and RCS. I identified RCS as a strategic business opportunity and established relationships with over 30 telecom operators, expanding the enterprise messaging business across more than 50 countries. Achievements: I successfully positioned the RCS platform for global market growth and secured a landmark partnership with Vi RBM, reinforcing market leadership in enterprise messaging.

Director Product Management at Kirusa, Jul 2013 - Sep 2017 · 4 yrs 3 mos, I led the Voice SMS and Voicemail product portfolio for telecom operators across multiple African markets. My role involved managing end-to-end product planning and customer engagement to enhance product adoption and revenue realization. Achievements: I successfully improved platform capabilities and supported continuous product evolution through collaboration with engineering teams.

Senior Manager - Yahoo account at HCL Technologies, Jul 2011 - Jun 2013 · 2 yrs, Bengaluru, Karnataka, India, I managed strategic customer programs and delivery governance for large-scale enterprise engagements, leading cross-functional teams to deliver technology solutions aligned with customer expectations. Achievements: I ensured successful delivery of technology solutions that met business objectives and customer needs.

Senior Manager - Microsoft account at HCL Technologies, May 2010 - May 2011 · 1 yr 1 mo, Greater Hyderabad Area, I led product requirements definition for Microsoft Bing Visual Search, translating business needs into scalable product capabilities through collaboration with engineering and business stakeholders. Achievements: I successfully delivered product enhancements across various domains, improving overall product performance.

Education

PGDM, General Management, Indian Institute of Management, Lucknow

B Tech, Electrical Engineering, Indian Institute of Technology, Kharagpur