---
title: "Dipak Philip Pal - Business Analyst in Bengaluru | Tal"
description: "Meet Dipak Philip Pal, Strategy Business Analyst| Sales & Service Operations | AI-Driven Process Improvement | EV Industry based in Bengaluru. AI stack includes aistudio, gemini, and meta."
image: "https://tal.club/meet/dipak-philip-pal/share-image"
---

# Dipak Philip Pal on Tal

## Headline

Strategy Business Analyst\| Sales & Service Operations \| AI\-Driven Process Improvement \| EV Industry

## About

Results\-driven Business Strategy & Operations professional with 8\+ years of experience across service operations, sales analytics, MIS reporting, and cross\-functional process improvement\. Track record of building KPI dashboards, driving gap analyses, and translating field data into executive\-level strategic decisions\. Proven ability to partner with IT, product, and sales teams to deliver scalable operational solutions\. Seeking full\-time roles in Business Strategy, Operations Management, or Business Analytics\.

## Location

Bengaluru

## AI stack

aistudio

gemini

meta

notebooklm

openai

perplexity

## Work experience

Business Analyst at Ather Energy, Jan 2024 \- Present · 2 yrs 10 mos, Bengaluru, Karnataka, India, • Create and maintain sales and service forecasts to guide business decisions\. • Analyze customer sentiment to improve service quality and identify key improvement areas\. • Prepare MIS reports that clearly explain complex data to senior management\. • Automate manual operational reports to improve data accuracy and save time\. • Design and manage complex service scheme calculations to ensure accurate incentives\. • Identify operational issues and implement solutions to make processes more efficient\. • Teach advanced Excel data analysis and the use of AI tools to colleague and junior staff\. • Partnered with cross\-functional teams \(sales, IT, product\) to build scalable operational solutions while mentoring colleagues in data reporting and analytical best practices\.

Service Strategy Analyst at Ather Energy, Jan 2024 \- Mar 2025 · 1 yr 3 mos, Bengaluru, Karnataka, India

Sr\. Operation executive at Whole9yards USA, Jun 2023 \- Dec 2023 · 7 mos, Kolkata, West Bengal, India

Senior Operations Executive at Whole9yards USA, Jun 2023 \- Dec 2023 · 7 mos, • Architect data\-driven sales forecasting models for major e\-commerce marketplaces to enhance inventory accuracy and minimize stockout risks\. • Analyze return management workflows to identify root causes, implementing process improvements that reduce return rates and optimize gross margins\. • Evaluate e\-commerce performance metrics to provide actionable insights that guide leadership in reallocating budgets toward high\-performing product categories\. • Integrate sales projections with reverse logistics capacity to establish a unified operational strategy across fulfillment and returns\.

Management Information System Executive at Chaizup Beverages LLP, Jul 2022 \- Jun 2023 · 1 yr, Kolkata, West Bengal, India

Management Information System Executive at Chaizup Beverages LLP, Jun 2022 \- Jun 2023 · 1 yr 1 mo, • Engineered automated end\-to\-end sales reporting pipelines within Google Workspace to eliminate manual processing and accelerate data delivery across regional teams\. • Spearheaded the design and deployment of an enterprise\-level Field Management System \(FMS\), establishing a centralized data infrastructure for real\-time tracking of sales activities\. • Executed deep\-dive diagnostic analyses on regional performance metrics, identifying key drivers of success and operational gaps to optimize team output and target attainment\. • Developed and operationalized custom automation frameworks that enhanced data integrity, standardized reporting logic, and maximized cross\-functional workflow efficiency\.

Operations Associate at BYJU'S, Feb 2022 \- Mar 2022 · 2 mos, Bengaluru, Karnataka, India

Business Development Associate at BYJU'S, Jan 2021 \- Feb 2022 · 1 yr 2 mos, Kolkata, West Bengal, India

Operations Officer at VFS Global, Jan 2018 \- Dec 2020 · 3 yrs, Kolkata, West Bengal, India

Associate at VFS Global, Jan 2018 \- Dec 2020 · 3 yrs, • Managed the end\-to\-end processing of high\-volume documentation, ensuring strict adherence to compliance standards, embassy guidelines, and operational service level agreements\. • Executed monthly root cause investigations and defect analyses to identify process inefficiencies, driving the implementation of corrective actions that significantly improved accuracy rates\. • Optimized daily operational workflows, including stakeholder communications, queue management, and process oversight to ensure seamless throughput during peak cycles\. • Led the rollout of new procedural frameworks and change management initiatives, facilitating team adoption of updated standards to enhance operational quality\.

## Education

Bachelor of Commerce, Accounting and Finance, University of Calcutta

High School Diploma, Business/Commerce, General, Loyola High School, Kolkata

[View the original profile](https://tal.club/meet/dipak-philip-pal)

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