---
title: "Dinesh Panigrahi - Application Support Engineer in Bengaluru | Tal"
description: "Meet Dinesh Panigrahi, L2 Production Support Engineer | Linux, SQL, PostgreSQL, Java Log Analysis | ITIL Incident, Problem & Change Management | Jira, AutoSys, Grafana | 70M+ Users, 99.9% Uptime | Immediate Joiner based in Bengaluru. AI stack includes claude."
image: "https://tal.club/meet/dinesh-panigrahi/share-image"
---

# Dinesh Panigrahi on Tal

## Headline

L2 Production Support Engineer \| Linux, SQL, PostgreSQL, Java Log Analysis \| ITIL Incident, Problem & Change Management \| Jira, AutoSys, Grafana \| 70M\+ Users, 99\.9% Uptime \| Immediate Joiner

## About

I am a Production Support Engineer with 3\+ years of experience supporting telecom and enterprise SaaS platforms in 24×7 production environments\. My experience includes L2 application support, P1/P2 incident handling, Linux/Unix troubleshooting, Java and Log4j log investigation, SQL/PostgreSQL diagnostics, Bash scripting, monitoring, root cause analysis, deployment validation and SLA\-focused operations\. I have worked with tools and technologies including RHEL, Ubuntu, PostgreSQL, Apache Tomcat, Nagios, Zabbix, Prometheus, Amazon CloudWatch, Jira and Freshdesk\. I have also contributed to operational documentation and automation through SOPs, runbooks and Bash scripts\. Alongside my production support experience, I am strengthening my knowledge of REST API testing with Postman, Git/GitHub, Docker fundamentals, log\-monitoring concepts and CI/CD workflows\. I am interested in opportunities in L2/L3 Application Support, Java Production Support and Linux Operations where I can contribute to incident resolution, service reliability and continuous operational improvement\. Open to relevant opportunities in Bengaluru, Hyderabad and relocation where suitable\.

## Location

Bengaluru

## AI stack

claude

## Work experience

Application Support Engineer at Logile, Inc\., Jun 2025 \- Oct 2025 · 5 mos, India, • Supported enterprise retail SaaS applications at L2, analyzing application and system logs to troubleshoot incidents and identify probable root causes\. • Performed pre\- and post\-release health checks and log validation per SOPs; coordinated with Customer Success, Infrastructure and DBA teams to track incidents to resolution\.

Operations Engineer at OnMobile Global Limited, May 2022 \- Jan 2025 · 2 yrs 9 mos, Bengaluru, Karnataka, India, • Provided 24×7 Linux production support for large\-scale telecom platforms, ensuring high availability and service continuity • Performed incident troubleshooting, root cause analysis \(RCA\), and escalations, minimizing downtime and maintaining SLA commitments • Improved PostgreSQL performance by \~20% through query analysis and optimization in production environments • Automated routine operational tasks using shell scripting, cron jobs, and patching procedures, reducing manual effort and human error • Maintained uptime targets through proactive monitoring, alerting, and on\-call support

## Education

Bachelor of Technology, Biju Patnaik University of Technology, Odisha

[View the original profile](https://tal.club/meet/dinesh-panigrahi)

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