Dinesh kumar Saini
Senior DRS @ Reliance PPM Services Ltd.
Jhunjhunu
4+ years of work experience
Sep 202511 mosPresent
Jhunjhunu, Rajasthan, India
Managing and monitoring digital repairing operations, escalations, and service requests. Coordinating with field engineers and partners to ensure timely issue resolution and smooth customer experience.
Jul 20241 yr 2 mosAug 2025
Surajgarh, Rajasthan, India
Promoted and sold Jio AirFiber and AirFiber Plus connections to residential and commercial customers.
Assisted clients in selecting suitable broadband plans as per their requirements.
Managed installation requests, service activations, and after-sales customer support.
Resolved technical issues by coordinating with the Jio technical team, ensuring quick service turnaround.
Maintained strong relationships with customers, leading to repeat business and referrals.
Achieved monthly sales targets and contributed to the distributor’s revenue growth.
Jul 20241 yr 2 mosAug 2025
Nov 20212 yrs 8 mosJun 2024
Delhi, India
Successfully closed relocation deals with reputed large-scale companies, ensuring high-value business transactions.
Managed end-to-end client requirements from initial inquiry to final delivery.
Negotiated competitive rates while maintaining profitability and customer satisfaction.
Coordinated with operations team to ensure timely and safe relocation of goods.
Built and maintained strong relationships with corporate clients for repeat business.
Education
Bachelor of Engineering - BE, Mechanical Engineering
B.K. Birla Institute of Engineering and Technology
Master's Degree, General Sales, Merchandising and Related Marketing Operations
Allison (Online)
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