Headline

Technology Leader Turned Head - Sales, Operations & AI | Carrier-Grade AI for Quote-to-Cash, Order Management and Service Orchestration |Excelacom

About

Technology leader turned commercial and operating executive. I spent fourteen years as CTO building the platforms behind Excelacom's enterprise business. Today I lead Sales, Operations, and AI Excellence - owning revenue, margin, customer success, and the production rollout of agentic AI across the commercial and operational core of our customers' businesses. My work is customer-led. I partner with Tier-1 North American operators, global connectivity providers, and Fortune 100 digital services firms on the decisions that move the P&L. How they sell. How they quote, order, and assure service. How they orchestrate across legacy and modern stacks. How they put copilots, decisioning, and agentic AI into revenue and operations at production scale (not pilot scale). Our G7-9 platform is AI-native. The next-gen delivery model runs on copilots. The ecosystem spans hyperscalers, model providers, and platform ISVs. The commercial model is built for recurring, multi-year platform economics. The operating discipline is carrier-grade — built for environments where downtime is not an option. The next decade of connectivity will be defined by who closes the gap between networks, software, and AI fastest, and who does it without breaking trust. That is the executive problem worth solving.

Location

Reston

Work experience

Head - Sales, Operations & AI Excellence at Excelacom, Jan 2024 - Present · 2 yrs 6 mos, Reston, VA, The commercial mandate following sixteen years as CTO. Accountable for revenue growth, global delivery performance, and the production rollout of agentic AI across the platforms that serve Tier-1 telecom operators, global connectivity providers, and Fortune 100 digital services firms.

Chief Technology Officer at Excelacom, Jan 2010 - Dec 2023 · 14 yrs, Reston, Virginia, US, Owned the technology, product, and client delivery agenda behind Excelacom's enterprise platforms for Tier-1 telecom operators and global connectivity providers. Scaled a multi-geography delivery organization and a recurring platform business across CPQ, order management, and service orchestration. Led the move from on-prem to cloud-native, and from cloud-native to AI-native. Built the carrier-grade discipline to ship production software where downtime is not an option, and the operating model to do it with expanding margin.

Vice President at Excelacom, Jan 2007 - Jan 2010 · 3 yrs 1 mo, Reston, Virginia, US, Led consulting, pursuit, and delivery for our telecom clients. Grew strategic accounts. Built the governance and commercial discipline that turned single engagements into multi-year platform relationships.

Manager, Consulting at BearingPoint, May 1999 - Nov 2005 · 6 yrs 7 mos, McLean, Virginia, US, Led pursuit, solutioning, and delivery across Public Sector engagements. Built the consulting foundation on some of the more ambitious transformation programs of that era (e-Business Initiatives).

Consultant at National Tech Team, Jan 1998 - May 1999 · 1 yr 5 mos

Systems Analyst at Tata Consultancy Services, Jul 1995 - Dec 1997 · 2 yrs 6 mos

Education

Bachelors in Engineering, Mechanical Engineering, College of Engineering, Guindy

B.E., Mechanical Engineering, Anna University Chennai