Headline

Task Force GRE

About

Guest Relation Executive with experience in hospitality, customer service, and front-office operations. Skilled in handling guest needs, resolving concerns, and maintaining smooth service experiences. Strong multitasker with additional background in data entry and cash handling. Dedicated to delivering positive guest interactions and growing in customer-focused roles.

Location

Greater Bengaluru Area

AI stack

claude

gemini

github copilot

metaai

openai

ChatGPT

Work experience

Guest Relations Executive at Olive by Embassy, Aug 2023 - Present · 3 yrs 4 mos, Karnataka, India

Guest Relations Executive at Olive Hotel by Embassy, Aug 2023 - Present · 3 yrs 4 mos, Greet and assist guests, ensuring personalized service and satisfaction. Resolve guest concerns promptly and maintain positive relationships. Manage guest feedback to implement service improvements. Anticipate guest needs and recommend hotel amenities and local attractions.

Cashier at Delight Bakery, Nov 2022 - Jun 2023 · 8 mos, Managed billing, cash handling, and customer transactions efficiently. Assisted customers with product selection and store promotions. Maintained display arrangements and ensured stock availability.

Sales Attendant at Delight Bakery, Jul 2022 - Mar 2023 · 9 mos, Tezpur, Assam, India, Answered questions about store policies and addressed customer concerns. Helped customers complete purchases, locate items and join reward programs. Tallied cash drawer at beginning and end of each work shift. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance. Created price tags and merchandise signs. Welcomed customers and helped determine their needs. Worked closely with shift manager to solve problems and handle customer concerns. Reviewed new promotions and monitored . Took help from colleague and also guided in some terms

Data Entry Assistant at Vishal Mega Mart, Mar 2022 - Sep 2022 · 7 mos, Entered and managed customer and sales data accurately. Supported customers with queries and reward programs. Handled cash counter operations and store inventory records.

Education

Bachelor of Arts, Tyagbir Hembaruah College

10th (CBSE), Russian Copper Company