Diksha K Arora profile photo 1 on Tal

Diksha K Arora

Building Tern | Disrupting Global Recruitment | connecting larger consciousness || ex Sabre tech, mytvs, Cars24, Microsoft

Faridabad

10+ years of work experience

TERN Group
Nov 20232 yrs 10 mosPresent

India

At Tern, we are revolutionizing employment-based immigration by integrating technology into healthcare recruitment. As the catalyst in the industry, Tern is redefining how medical talent is sourced, trained, and placed globally—cutting through inefficiencies and building a seamless, data-driven ecosystem for workforce mobility. I joined Tern to drive this transformation, ensuring that international recruitment is not just a process but a sustainable, tech-enabled solution that empowers professionals and institutions alike. As a Director, I lead national healthcare workforce strategies, leveraging an extensive nursing network to facilitate large-scale talent acquisition and global placements. I oversee the winter intake and selection of candidates, ensuring their skill sets align with international employability standards. Through strategic partnerships and cutting-edge sourcing methodologies, I help bridge critical talent gaps, connecting top healthcare professionals with opportunities across the GCC, UK, Germany. This role not only contributes significantly to top-line growth but also drives cost efficiencies of at least 40% through optimized processes and data-driven decision-making. Additionally, the portfolio I manage oversees mandates worth €X million+, reinforcing Tern’s impact in global healthcare workforce solutions.
TERN Group
Nov 20232 yrs 10 mosPresent

Core team member instrumental in establishing the Germany business contributing to 70% of total revenue. Drove national workforce strategy integrating data-led decision-making and technology into healthcare recruitment. Built one of India’s most comprehensive healthcare talent databases, supporting global mobilization and internal product innovation. Scaled new initiatives with lean, high-performing teams ensuring measurable P&L impact and long-term sustainability.
Metropolis Healthcare
Oct 20212 yrs 2 mosNov 2023

Delhi, India

Metropolis Labs, one of India’s largest and most trusted diagnostic chains, has a strong national and international presence. As a leader in Aggregation, Digital Business, and Brand Alliances, I played a pivotal role in expanding its digital footprint. I built the digital business from the ground up, scaling it into a double-digit million ARR vertical. From onboarding to establishing a sizable market share, I ensured seamless operations, TAT optimization, and strategic growth. My focus was on leveraging technology and partnerships to transform digital healthcare into a key revenue driver for the business.
Metropolis Healthcare
Oct 20212 yrs 2 mosNov 2023

Built and scaled the digital aggregator business into a multi-million ARR vertical. Led strategic partnerships with leading players including 1mg, Medibuddy, and Flipkart Health. Transitioned 90% of partnership operations to automation, optimizing efficiency and client experience. Conceptualized and launched the Coupon Distribution & Management Portal (CDMP) as a new revenue-driving initiative impacting P&L. Delivered consistent business growth through operational excellence and cross-functional collaboration.
Lybrate
Jun 20183 yrs 5 mosOct 2021

Delhi, India

– Product-led strategy and innovations in chalking deep structured partnerships, which also includes API integrations etc. with Fintech, E-com players, Telcos etc. – Responsible for developing a strategy for partner acquisition, identifying new partnerships – Own the alliance marketing and affiliate P&L thereby ensuring revenue growth through new and existing partnerships – Managing branding and communication for the proposed products partnerships – Work with stakeholders across Leadership, marketing, product management, engineering, finance, legal and data science to launch products and partnerships.
Lybrate
Jun 20183 yrs 5 mosOct 2021

Drove strategic alliances and product-led partnerships with Fintech, Telecom, and E-commerce players. Launched Lybrate Cash, a digital wallet initiative reducing acquisition costs and doubling customer LTV. Owned alliance P&L contributing 2–3% topline growth while managing key integrations across functions. Enhanced cross-departmental collaboration in marketing, engineering, and data for continuous funnel optimization.
myTVS Accessories
May 20171 yr 1 moMay 2018

New Delhi

● Performing research and building alternate channels for product sales & business development via Strategic Alliances. ● Managing and enhancing public relations leading to brand awareness, increased social engagement, lead generation, improved leads to sales conversion ● Working with the Top Management to ensure company's/brand values & messages are passed on through different marketing and sales communication to relevant stake holders. ● Spearheading dealer experience program which focused on dealer welfare & ease of doing business. ● Focused on post sales customer service/ warranty program while utilizing and optimizing internal to company employees rather than investing on outsourced model.
myTVS Accessories
May 20171 yr 1 moMay 2018

Launched MyTVS Accessories Wholesale app to digitize dealer engagement and procurement. Reduced post-sales service cost by 90% through internal optimization programs and improved customer satisfaction metrics. Developed new distribution channels, enhancing brand visibility and sales pipeline efficiency.
CARS24
Nov 20151 yr 7 mosMay 2017

Gurgaon

● Initiated a lead generation program via dealership,DSA and R&E etc with visible inputs in Pnl with one month of launch. ● Increased brand visibility through an brand allainces with large telco and financial institutes ● Products development: worked closely to assure funnel improvements and adding for lead flow sources. ● Ancillary revenue streams enablement by starting workshop facility within parking areas. ● Dealer experience enhancement - Assured channels to procure car accessories as best rates across industry. ● Initiating Cost saving programe on procured cars by enabling warranty on them for the tenure of hold.

Education

MBA, Finance & Marketing

International Management Institute, Antwerp

20052 yrs2007
New Era Public School - India

New Era Public School - India

20001 yr2001

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Headline

Building Tern | Disrupting Global Recruitment | connecting larger consciousness || ex Sabre tech, mytvs, Cars24, Microsoft

About

Business Transformation | Strategic Growth Architect With over 20 years of experience, I specialize in building businesses from the ground up, ensuring they evolve into sustainable, high-growth contributors. I excel in orchestrating large-scale transformations, leveraging strategy, technology, and operational excellence to drive long-term impact. Passionate about high-impact leadership, I thrive on steering organizations through complexity, optimizing efficiencies, and unlocking growth potential. A firm advocate of perpetual learning, I embrace roles that redefine industries, accelerate innovation, and create enduring value.

Location

Faridabad

Work experience

Director | National Leadership | Transforming Healthcare Recruitment with Tech-Driven Solutions at TERN Group, Nov 2023 - Present · 2 yrs 10 mos, India, At Tern, we are revolutionizing employment-based immigration by integrating technology into healthcare recruitment. As the catalyst in the industry, Tern is redefining how medical talent is sourced, trained, and placed globally—cutting through inefficiencies and building a seamless, data-driven ecosystem for workforce mobility. I joined Tern to drive this transformation, ensuring that international recruitment is not just a process but a sustainable, tech-enabled solution that empowers professionals and institutions alike. As a Director, I lead national healthcare workforce strategies, leveraging an extensive nursing network to facilitate large-scale talent acquisition and global placements. I oversee the winter intake and selection of candidates, ensuring their skill sets align with international employability standards. Through strategic partnerships and cutting-edge sourcing methodologies, I help bridge critical talent gaps, connecting top healthcare professionals with opportunities across the GCC, UK, Germany. This role not only contributes significantly to top-line growth but also drives cost efficiencies of at least 40% through optimized processes and data-driven decision-making. Additionally, the portfolio I manage oversees mandates worth €X million+, reinforcing Tern’s impact in global healthcare workforce solutions.

National Director at TERN Group, Nov 2023 - Present · 2 yrs 10 mos, Core team member instrumental in establishing the Germany business contributing to 70% of total revenue. Drove national workforce strategy integrating data-led decision-making and technology into healthcare recruitment. Built one of India’s most comprehensive healthcare talent databases, supporting global mobilization and internal product innovation. Scaled new initiatives with lean, high-performing teams ensuring measurable P&L impact and long-term sustainability.

Head- Strategic, brand alliances and Aggregator business at Metropolis Healthcare, Oct 2021 - Nov 2023 · 2 yrs 2 mos, Delhi, India, Metropolis Labs, one of India’s largest and most trusted diagnostic chains, has a strong national and international presence. As a leader in Aggregation, Digital Business, and Brand Alliances, I played a pivotal role in expanding its digital footprint. I built the digital business from the ground up, scaling it into a double-digit million ARR vertical. From onboarding to establishing a sizable market share, I ensured seamless operations, TAT optimization, and strategic growth. My focus was on leveraging technology and partnerships to transform digital healthcare into a key revenue driver for the business.

Digital Brand chair at Metropolis Healthcare, Oct 2021 - Nov 2023 · 2 yrs 2 mos, Built and scaled the digital aggregator business into a multi-million ARR vertical. Led strategic partnerships with leading players including 1mg, Medibuddy, and Flipkart Health. Transitioned 90% of partnership operations to automation, optimizing efficiency and client experience. Conceptualized and launched the Coupon Distribution & Management Portal (CDMP) as a new revenue-driving initiative impacting P&L. Delivered consistent business growth through operational excellence and cross-functional collaboration.

AVP - Strategic and brand Alliances and Affiliate at Lybrate, Jun 2018 - Oct 2021 · 3 yrs 5 mos, Delhi, India, – Product-led strategy and innovations in chalking deep structured partnerships, which also includes API integrations etc. with Fintech, E-com players, Telcos etc. – Responsible for developing a strategy for partner acquisition, identifying new partnerships – Own the alliance marketing and affiliate P&L thereby ensuring revenue growth through new and existing partnerships – Managing branding and communication for the proposed products partnerships – Work with stakeholders across Leadership, marketing, product management, engineering, finance, legal and data science to launch products and partnerships.

Vice President of Strategic Alliances at Lybrate, Jun 2018 - Oct 2021 · 3 yrs 5 mos, Drove strategic alliances and product-led partnerships with Fintech, Telecom, and E-commerce players. Launched Lybrate Cash, a digital wallet initiative reducing acquisition costs and doubling customer LTV. Owned alliance P&L contributing 2–3% topline growth while managing key integrations across functions. Enhanced cross-departmental collaboration in marketing, engineering, and data for continuous funnel optimization.

DGM - Alliances and Marketing at myTVS Accessories, May 2017 - May 2018 · 1 yr 1 mo, New Delhi, ● Performing research and building alternate channels for product sales & business development via Strategic Alliances. ● Managing and enhancing public relations leading to brand awareness, increased social engagement, lead generation, improved leads to sales conversion ● Working with the Top Management to ensure company's/brand values & messages are passed on through different marketing and sales communication to relevant stake holders. ● Spearheading dealer experience program which focused on dealer welfare & ease of doing business. ● Focused on post sales customer service/ warranty program while utilizing and optimizing internal to company employees rather than investing on outsourced model.

Marketing Specialist at myTVS Accessories, May 2017 - May 2018 · 1 yr 1 mo, Launched MyTVS Accessories Wholesale app to digitize dealer engagement and procurement. Reduced post-sales service cost by 90% through internal optimization programs and improved customer satisfaction metrics. Developed new distribution channels, enhancing brand visibility and sales pipeline efficiency.

Lead Alliances - India at CARS24, Nov 2015 - May 2017 · 1 yr 7 mos, Gurgaon, ● Initiated a lead generation program via dealership,DSA and R&E etc with visible inputs in Pnl with one month of launch. ● Increased brand visibility through an brand allainces with large telco and financial institutes ● Products development: worked closely to assure funnel improvements and adding for lead flow sources. ● Ancillary revenue streams enablement by starting workshop facility within parking areas. ● Dealer experience enhancement - Assured channels to procure car accessories as best rates across industry. ● Initiating Cost saving programe on procured cars by enabling warranty on them for the tenure of hold.

Education

MBA, Finance & Marketing, International Management Institute, Antwerp

New Era Public School - India