About
गुणवत्तान्वेषी — a seeker of quality by nature, making software & AI trustworthy is my mission. Trust & Quality is not tested at the end. It's built from the beginning !! Senior QA Engineer with 8+ years of overall IT experience, working across process-oriented, product-based, and service-based organizations with 6+ years of deep expertise in QA & Testing across AI-driven, finance, automobile enterprise (International DMS platform), and data-driven applications. I specialize in end-to-end testing of modern applications - Functional, Manual, Regression, Automation, API, Database, ETL, Backend, Performance, and Conversational AI systems. I have strong expertise in validating AI-powered chatbots, intelligent workflows, enterprise platforms, and data-driven applications with a focus on reliability, accuracy, performance, and business impact. I'm currently working in an AI-focused organization with hands-on exposure to AI/GenAI Testing, Chatbot Validation, Conversational Flow Testing, Hallucination Detection, Prompt Injection, RAG Systems Validation, Response Accuracy, AI Governance, Responsible AI practices. I have a strong understanding of quality engineering practices SDLC, STLC, Agile methodologies, AI Governance, and Responsible AI principles with a consistent focus on delivering secure and high-quality systems across cross-functional teams. Beyond testing, I bring a BA mindset and an out-of-the-box, critical-thinking approach. Combined with requirement validation, QA strategy, and cross-functional collaboration across AI, data, product, and engineering teams. A few things I'm proud of: → Led AI Chatbot QA for a BFSI client validated 20+ RAG documents, executed prompt injection & jailbreak testing, built reusable test suites cutting regression effort by ~30% → Conducted performance testing for 600 concurrent users → Validated 125+ issues in a single day — recognized by leadership → Invited as Guest Lecturer to train college faculty on AI Tools April 2026 → Microsoft Azure AI-900 Certified | AI Security & Governance | GenAI for QA Professionals. I'm known for being highly result-oriented, collaborative, and quality-focused with the ability to deliver reliable outcomes across teams. I'm constantly upskilling because this field moves fast and I genuinely love being at the intersection of quality assurance and artificial intelligence. 📩 Open to Senior QA / AI QA Lead / QA Manager roles in AI-first, Fintech, or product companies. dikshapache18@gmail.com
Work experience
Senior Quality Assurance Engineer at Konverge.AI, Jun 2023 - Present · 3 yrs 1 mo, Nagpur, Maharashtra, India · Hybrid
Quality Assurance Engineer at Konverge.AI, Oct 2022 - May 2023 · 8 mos, Nagpur, Maharashtra, India · Hybrid
Test Engineer at Excellon Software, May 2019 - Sep 2022 · 3 yrs 5 mos, Nagpur Maharashtra
CSA at Altius Customer Services Pvt Ltd, Sep 2017 - Apr 2019 · 1 yr 8 mos, Nagpur Area, India
CSA-L2 ECOMMERCE at GATI-KWE, Apr 2016 - Nov 2016 · 8 mos, Nagpur Area, India
Software QA Tester at Persistent Systems, May 2014 - Jun 2014 · 2 mos, Nagpur Area, India
