Headline

Senior Technical Analyst → Cloud & DevOps Engineer | Linux | CI/CD | Jenkins | Docker | Monitoring | SQL | 6+ Years in Enterprise Operations

About

Senior Technical Analyst with 6+ years of experience supporting mission-critical enterprise applications within logistics and supply chain environments. Throughout my career, I have worked extensively on Linux-based production operations, incident management, deployment support, release validation, SQL troubleshooting, monitoring, and root cause investigations while ensuring SLA and OLA compliance. I have hands-on exposure to: • Linux administration and production operations • Deployment and release support • Environment validation and health checks • Monitoring using Dynatrace, Splunk, and Grafana • Cron jobs and Control-M workflow troubleshooting • Bash scripting fundamentals • Jenkins and CI/CD concepts • Docker fundamentals • Git workflows I am currently transitioning into Cloud and DevOps roles where I can combine my strong troubleshooting mindset, operational experience, and growing automation skills to build reliable and scalable systems. Open to opportunities in Cloud Support, DevOps, Infrastructure Engineering, and Site Reliability Engineering.

Location

Jamalpur

AI stack

antigravity

claude code

claude

codex

gemini

n8n

Work experience

Senior Technical Analyst at Autoplant System India Pvt. Ltd., Sep 2019 - Present · 7 yrs 3 mos, Remote, Senior Technical Analyst • Supported enterprise applications with 99.9% availability across production environments. • Performed Linux/Ubuntu operational activities including server health checks, service validation, log analysis, and resource monitoring. • Assisted deployment and release activities through environment validation, post-deployment verification, and rollback coordination. • Investigated production incidents using SQL, Dynatrace, Splunk, and Grafana to perform RCA and restore services within SLA targets. • Troubleshot cron jobs, Control-M workflows, backend services, and API integrations. • Collaborated with development and DevOps teams to support production releases and operational readiness. • Automated repetitive operational checks using shell scripts. • Authored 30+ knowledge articles that reduced recurring support efforts.

Internship Trainee at CEB, Nov 2017 - Jul 2018 · 9 mos, Gurugram, • Assisted in backend work, documentation, and testing activities. • Supported internal tools and automation tasks.

Education

B.Tech, Information Technology, Saroj Mohan Institute of Technology

HS, +2, JAMALPUR HIGH SCHOOL