---
title: "Dibyanshi poddar - Operations Analyst in India | Tal"
description: "Meet Dibyanshi poddar, Operations Analyst | SQL · Power BI · Generative AI | Automating Manual Processes Across Fintech, Pharma & Logistics based in India. AI stack includes claude code, claude, and elevenlabs. Explore public work links including dibyanshi29.github.io."
image: "https://tal.club/meet/dibyanshi-poddar/share-image"
---

# Dibyanshi poddar on Tal

## Headline

Operations Analyst \| SQL · Power BI · Generative AI \| Automating Manual Processes Across Fintech, Pharma &amp; Logistics

## About

I reduced a weeks long process to 2 hours\. Here's what else I've built\. At Gocomet, I designed an AI\-powered automation pipeline that cut rate processing by 96% using Generative AI and Macro\-based workflows\. That is what I do: find where time and data are being wasted, and fix it\. At Hero Fincorp, I rebuilt MIS reporting end\-to\-end using SQL and Power BI — delivering 50%\+ efficiency gains, 100% data transparency, and zero manual errors across leadership reporting\. As an intern at Pfizer, I led BPM implementation across Malaysia and Singapore — surpassing targets by 160% and earning recognition\.

## Location

India

## AI stack

claude code

claude

elevenlabs

gemini

n8n

openai

## Work experience

Operations Analyst at GoComet, Jul 2026 \- Present · 5 mos, Remote, Delivered a solution to a key strategic agribusiness account's most critical rate\-onboarding challenge by building a GenAI and VBA macro workflow that converts non\-standard carrier rate sheets into TMS\-ready RFQ formats, cutting turnaround from weeks to 2 hours • Defined data\-validation rules with internal and client teams, ensuring accurate rate data and enabling faster RFQ launches and shorter procurement cycles • Designed a Looker Studio dashboard on Freshdesk CRM data covering SLA adherence, ticket volume by client, ticket types and agent resolution time, cutting reporting time from 3 hours to 5 minutes \(97%\) • Turned dashboard insights into action by flagging high\-volume clients, recurring issues and agent delays, supporting workload rebalancing and data\-backed client service reviews

Associate Operation Analyst at Hero Fincorp, Jun 2025 \- Jul 2026 · 1 yr 2 mos, New Delhi, Delhi, India, Improved operational visibility and process control by monitoring cheque issuance, customer handover TAT, interest charging, business reversals and business booking, supporting 100% RBI compliance through accurate tracking and daily reporting • Strengthened departmental performance management by analysing productivity across the Operations department, identifying workload gaps and performance trends, and contributing to an 80% improvement in unit productivity through data\-driven monitoring • Developed operational volume forecasts for the Annual Operating Plan \(AOP\) using monthly trend analysis, supporting workforce planning, capacity management and resource allocation • Analysed customer demographics, interest\-rate structures across loan categories and Prime Lending Rate \(PLR\) trends to generate business insights, while maintaining 100% database accuracy across critical customer and portfolio records • Automated MIS data preparation using SQL, reducing manual reporting effort by 50%, and developed Power BI dashboards for departmental productivity, monthly newsletters and bank\-wise bounce analysis to enhance reporting efficiency and performance visibility

Management Trainee: Operation Analyst at Hero Fincorp, Jun 2024 \- Jul 2025 · 1 yr 2 mos, New Delhi, Delhi, India

Customer Fulfillment Intern at Pfizer, Jul 2023 \- Aug 2023 · 2 mos, Remote, Project: Standardization of Operations Process Across Pan India LSP •Comprehended Indian Logistics Service Provider procedures\- and visualized end\-to\-end processes using Microsoft Visio for optimization\. •Mapped and documented 4 key processes\- within the Customer Fulfillment Team\. •Developed standard operating procedures \(SOPs\)\- to document and streamline processes, resulting in improved efficiency and consistency in operations\.

Customer Fulfillment Intern at Pfizer, Apr 2023 \- Jun 2023 · 3 mos, On\-site, Project: Business Process Mapping for Malaysia and Singapore on Atlas Prime BPM\. •Orchestrated Project Business Process Mapping for Malaysia and Singapore on Atlas Prime BPM\. •Malaysia: Exceeded process targets by 180%, completing 9 out of 5\. Achieved 7 out of 5 assigned SOP targets\. •Singapore: Achieved 140% target completion, handling 7 out of 5 processes and effectively managing 4 out of 5 SOP targets\. •Established and implemented SOPs for streamlined processes, exceeding S1 Atlas Prime BPM goals by 160%\.

Sales Marketing Operations Intern at Tech Analogy, Dec 2022 \- Jan 2023 · 2 mos, •Webinar Promotion: In the initial phase, actively participated in marketing a company webinar\. Collaborated with 4 college clubs to ensure their attendance, contributing to the event's success\. •Sales Achievement\- In the second phase, focused on sales, successfully securing 1 course sale within a week, showcasing effective salesmanship and product knowledge\. •Operational Excellence\- In the final phase, demonstrated exceptional performance, clearing the promotion interview and earning the position of Team Lead\.

Social Media Marketing Intern at Suvidha Foundation \(Suvidha Mahila Mandal\), May 2022 \- Jun 2022 · 2 mos, India, •Increased Followers: Generated 20 new followers per week by effectively promoting the company on social media platforms\. •LinkedIn Job Listings: Posted job openings on LinkedIn to attract talent and strengthen the company's online presence\. •Community Involvement: Actively engaged in community initiatives, including assisting individuals in need and participating in tree\-planting drives, amplifying our social impact efforts\.

## Education

Master of Business Administration \- MBA, BML Munjal University

BCA, Computer Programming, Specific Applications, Gurunanak Institute of Technology 311

## Public links

- dibyanshi29\.github\.io: https://dibyanshi29\.github\.io/

[View the original profile](https://tal.club/meet/dibyanshi-poddar)

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