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Dhruv Kathpal

Building AI-Driven Products & User Experiences | Product Management Intern @ TMRW | Ex-DAO Studio, Mailmodo | IIT (ISM) Dhanbad

Karnal

3+ years of work experience

NxtPe
Sep 20261 moPresent

Remote

TMRW House of Brands
Mar 20267 mosPresent

Bengaluru, Karnataka, India

WROGN – AI Product Key Highlights: Ideated and drove the product initiative under PM mentorship, defining scope, requirements and business onboarding while coordinating with design, tech and business teams; contributed to +4.44% RPU, +6.34% basket size, +1.86% purchase rate and +0.51% ATC. My Orders – Multi-brand Post-Purchase Experience: Created the PRD and drove product definition for the My Orders experience, currently being developed for TMRW’s Shopify ecosystem and planned for November launch. The initiative includes an in-house RMS rollout for Nobero, aimed at reducing third-party return/exchange costs, with projected savings of ₹3.5L+ per month. I am owning Phase 1 of the Nobero rollout. My Orders – Complex Returns & Refunds: Designed the business logic for Style Exchange, hard-bundle partial returns and variable refunds, initially covering 14 bundle-offer scenarios. Mapped edge cases across customer abuse, customer/company-fault returns, sequential vs. one-go returns, cart/bundle/hierarchical offers and configurable brand-level discount rules. Designed an automatic checkout-time offer snapshot to ensure refunds use the offer applicable when the order was placed. Evaluated feasibility across RMS, Unicommerce, GoKwik and Shopify and converted the scenarios into a scalable algorithm that can be extended to additional offers/brands. VEIRDO – Product Discovery: Launched image-based Quick Filters to improve product discovery and am currently working on Shop the Look to enable complementary-product discovery and cross-selling.
CraftAI
Sep 20252 mosOct 2025

Remote

Product Management Club, IIT(ISM) Dhanbad
May 20251 yr 1 moMay 2026

Dhanbad, Jharkhand, India

Abhi Loans
May 20253 mosJul 2025

New Delhi, Delhi, India

E-Cell, IIT-ISM
Dec 20241 yr 6 mosMay 2026

Dhanbad, Jharkhand, India

- Organized and executed multiple guest talks, workshops, and high-profile events during Concetto (Technical Fest of IIT (ISM) Dhanbad), driving student engagement and fostering a culture of innovation and entrepreneurship on campus. - Coordinated the flagship E-Summit, successfully hosting a keynote guest talk and an exclusive roundtable session with the Founder of mCaffeine, enabling direct interaction between students and young entrepreneurs. - Signed 5 MoUs with E-Cells of IITs and NITs, building partnerships that opened opportunities for co-hosting events, knowledge sharing, and exchange programs between our clubs.
E-Cell, IIT-ISM
Aug 20245 mosDec 2024

Dhanbad, Jharkhand, India

Product Management Club, IIT(ISM) Dhanbad
Jul 202411 mosMay 2025

Dhanbad, Jharkhand, India

Product Management Club, IIT(ISM) Dhanbad
Jul 20231 yr 1 moJul 2024

Dhruv’s AI Stack

claude
claude
gemini
gemini
lovable
lovable
notebooklm
notebooklm
Deepgram
Deepgram
Weights & Biases Weave
Weights & Biases Weave

Education

Indian Institute of Technology (Indian School of Mines), Dhanbad

Bachelor of Technology - BTech, Environmental Engineering

Indian Institute of Technology (Indian School of Mines), Dhanbad

20224 yrs2026

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Headline

Building AI-Driven Products & User Experiences | Product Management Intern @ TMRW | Ex-DAO Studio, Mailmodo | IIT (ISM) Dhanbad

About

I’m deeply driven by solving messy problems at the intersection of users, business, and technology. Over the past few years, I’ve explored product management, strategy, analytics, and AI-driven product building through internships, leadership roles, and hands-on MVP development — experiences that shaped my approach toward structured problem-solving and execution. Currently, I’m working as a Product Management Intern at TMRW, after previous experiences at DAO Studio, Mailmodo, CraftAI, Abhyaz, and other startup environments where I worked on AI products, product strategy, analytics dashboards, market research, workflow optimization, and user experience problems. From analyzing SaaS competitors across 21+ parameters to building AI-native MVPs and improving lead-capture workflows, I enjoy converting ambiguity into actionable systems and scalable product decisions. Alongside this, I’ve held leadership positions at E-Cell IIT Dhanbad and the Product Management Club, where I managed branding, operations, collaborations, and cross-functional initiatives involving large student communities and high-ownership execution. What excites me most is: • Building 0→1 products • AI-first product experiences • Product strategy & growth • User behavior and analytics • Startup problem-solving • Cross-functional collaboration • Creating systems that scale I enjoy thinking in frameworks, validating through data, and moving quickly from ideas to execution. Whether it’s product design, funnel analysis, automation workflows, or AI-enabled experiences, I’m constantly learning and building with a strong bias toward ownership and impact. Currently exploring opportunities in: Product Management • Product Strategy • Growth • Business Analytics • Consulting • AI Products If you’re building ambitious products or solving high-impact problems, I’d love to connect.

Location

Karnal

AI stack

claude

gemini

lovable

notebooklm

Deepgram

Weights & Biases Weave

Work experience

Associate Product Manager at NxtPe, Sep 2026 - Present · 1 mo, Remote

Product Management Intern at TMRW House of Brands, Mar 2026 - Present · 7 mos, Bengaluru, Karnataka, India, WROGN – AI Product Key Highlights: Ideated and drove the product initiative under PM mentorship, defining scope, requirements and business onboarding while coordinating with design, tech and business teams; contributed to +4.44% RPU, +6.34% basket size, +1.86% purchase rate and +0.51% ATC. My Orders – Multi-brand Post-Purchase Experience: Created the PRD and drove product definition for the My Orders experience, currently being developed for TMRW’s Shopify ecosystem and planned for November launch. The initiative includes an in-house RMS rollout for Nobero, aimed at reducing third-party return/exchange costs, with projected savings of ₹3.5L+ per month. I am owning Phase 1 of the Nobero rollout. My Orders – Complex Returns & Refunds: Designed the business logic for Style Exchange, hard-bundle partial returns and variable refunds, initially covering 14 bundle-offer scenarios. Mapped edge cases across customer abuse, customer/company-fault returns, sequential vs. one-go returns, cart/bundle/hierarchical offers and configurable brand-level discount rules. Designed an automatic checkout-time offer snapshot to ensure refunds use the offer applicable when the order was placed. Evaluated feasibility across RMS, Unicommerce, GoKwik and Shopify and converted the scenarios into a scalable algorithm that can be extended to additional offers/brands. VEIRDO – Product Discovery: Launched image-based Quick Filters to improve product discovery and am currently working on Shop the Look to enable complementary-product discovery and cross-selling.

Product Management Intern at CraftAI, Sep 2025 - Oct 2025 · 2 mos, Remote

Advisor at Product Management Club, IIT(ISM) Dhanbad, May 2025 - May 2026 · 1 yr 1 mo, Dhanbad, Jharkhand, India

Product Management Intern at Abhi Loans, May 2025 - Jul 2025 · 3 mos, New Delhi, Delhi, India

Co Coordinator at E-Cell, IIT-ISM, Dec 2024 - May 2026 · 1 yr 6 mos, Dhanbad, Jharkhand, India, - Organized and executed multiple guest talks, workshops, and high-profile events during Concetto (Technical Fest of IIT (ISM) Dhanbad), driving student engagement and fostering a culture of innovation and entrepreneurship on campus. - Coordinated the flagship E-Summit, successfully hosting a keynote guest talk and an exclusive roundtable session with the Founder of mCaffeine, enabling direct interaction between students and young entrepreneurs. - Signed 5 MoUs with E-Cells of IITs and NITs, building partnerships that opened opportunities for co-hosting events, knowledge sharing, and exchange programs between our clubs.

Senior Associate at E-Cell, IIT-ISM, Aug 2024 - Dec 2024 · 5 mos, Dhanbad, Jharkhand, India

Branding Head at Product Management Club, IIT(ISM) Dhanbad, Jul 2024 - May 2025 · 11 mos, Dhanbad, Jharkhand, India

Senior Associate at Product Management Club, IIT(ISM) Dhanbad, Jul 2023 - Jul 2024 · 1 yr 1 mo

Education

Bachelor of Technology - BTech, Environmental Engineering, Indian Institute of Technology (Indian School of Mines), Dhanbad

Public links

drive.google.com: https://drive.google.com/drive/folders/1ZhD-gsYsfLO4KILrmy2oL3saEhx03odn