---
title: "Dhruv Kalathia - Software Development Engineer - 2, Alexa Personalization and Delivery Experience in Bengaluru | Tal"
description: "Meet Dhruv Kalathia, Software Development Engineer - 2 @ Amazon based in Bengaluru. AI stack includes anthropic apis, claude, and codex."
image: "https://tal.club/meet/dhruv-kalathia/share-image"
---

# Dhruv Kalathia on Tal

## Headline

Software Development Engineer \- 2 @ Amazon

## About

Software engineer at Amazon who likes the hard problems that keep large systems correct and fast at scale\. Over the last few years I've worked across three very different domains — Alexa Proactive Notifications, AWS QuickSight, and Payments — and the through\-line has been the same: take an ambiguous, high\-stakes problem and ship a reliable, well\-designed solution end to end\. I care about system design, operational excellence, and building things more reliable and reusable than I found them\. Always happy to connect with folks working on distributed systems, payments, or applied AI\.

## Location

Bengaluru

## AI stack

anthropic apis

claude

codex

kiro

## Work experience

Software Development Engineer \- 2, Alexa Personalization and Delivery Experience at Amazon, Jan 2026 \- Present · 10 mos, \- Owned the migration of live Proactive Events traffic off a deprecating classic notification service with no double\-delivery or drops, using gated dual\-send and SHA\-256 shadow\-compare to prove payload parity before cutover\. \- Re\-platformed the privacy \(data\-deletion / DSAR\) path across four services ahead of a hard regulatory compliance deadline, moving off a deprecating compliance orchestrator onto the new platform with cross\-account/cross\-region IAM \+ KMS data handling and scaling the deletion consumer to \~75–120 TPS\. \- Built LLM\-based root cause triage agent along with an orchestrator helping in key debugging, pulling logs, parsing code, taking service context and finding out probable cause and fix\.

Software Development Engineer \- 2, Amazon Web Services, Quicksight at Amazon, Nov 2024 \- Dec 2025 · 1 yr 2 mos, On\-site, \- Led the fix for a production\-critical DynamoDB hot partition causing read throttling \(one key read approximately 400K times in 30 minutes\): root\-caused it across 26 dependent tables; reviewed it and delivered the sharded\-key redesign \+ GSI with zero\-downtime feature\-flagged migration\. \- Designed and built infra to make every dashboard, analysis, sheet, and visual discoverable through QuickSight's AI and natural\-language search with a new ingestion pipeline into a knowledge graph, decoupled from existing indexer with zero production impact\. \- Built the service's integration tests from scratch and, as region\-build lead, launched two AWS QuickSight opt\-in regions and replaced manual per\-region config and setup with CDK automation\.

Software Development Engineer \- 2, Amazon Payment Products at Amazon, Dec 2023 \- Nov 2024 · 1 yr, Bengaluru, Karnataka, India, \- Led the design and implementation of solutions to optimize the onboarding process for new bank partners globally using the Shop With Points payment method on Amazon\. \- Developed and implemented a configuration service, significantly reducing client effort in onboarding new payment processors\. \- Collaborated closely with stakeholders to understand existing client onboarding challenges, contributing to the development of tailored solutions\. \- Skills: Internal Amazon Technologies, Java, Google Guice, Object\-Oriented Programming

## Education

Bachelor of Technology \- BTech, Electrical Engineering, Nirma University

HSC, Expert's Junior College of Science, Virar

[View the original profile](https://tal.club/meet/dhruv-kalathia)

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