Dhruv Kumar

3+ years of work experience

Jun 20265 moPresent

Bangalore

Nov 20257 moJun 2026

Bengaluru, Karnataka, India

Feb 20251 moFeb 2025

-Worked on a onboarding and profile completion problem that lead to candidate- recruiter misalignment. -Recommended using voice AI agent and gamification methods after user research to optimize blue-collar workers' onboarding on the platform and leads to increased completion and accuracy of user data

Oct 20242 mosNov 2024

Remote

Consulted for Ferty9's brand repositioning from discount-driven to premium positioning through thorough 50 stakeholder interviews, achieving 11% conversion rate increase with "Quality Fertility Care You Can Trust" messaging.

Jul 20244 mosOct 2024

Bengaluru, Karnataka, India

Identified common travel pain points (bag scratches, mishandling, bag mix-ups) and launched a practical, fashionable, affordable luggage cover solution. Achieved ₹150K in sales within four weeks while understanding the value of exceptional customer service and customer empathy.

Dec 20212 yrs 1 moDec 2023

Gurugram, Haryana, India

Launched and scaled a health food D2C brand with a vision to help people inculcate healthier and natural sweeteners in their lifestyle. -Grew sales pipeline 25X, reaching ~2000+ customers by having a 60:40 online-offline channel mix -Increased ROAS 5X and reduced CAC by redesigning content strategy, mentoring interns on performance-focused creatives and using AI to enhance and ensure speedy delivery of creatives. -Managed product, regulatory, and GTM operations end-to-end– led hiring, onboarding, and performance marketing across Amazon, JioMart, GT and D2C website. -Reduced inbound costs by 25% and working capital by ~50% through strategic supplier negotiations. -Partnered & worked with ‘JioMart’ & ‘Big Basket’ to optimise & plan to optimise inventory cycles during seasonal and non-seasonal spikes.